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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
154,568 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

GM

Aug 18, 2023

A great dive into things that were only in my periphery and now I have a broader understanding of certain technology and ideas and how I might pursue and look into them further. Great beginner course.

JB

Aug 3, 2020

I enjoyed all the presenters of the videos, they really took their time to get me involved and explained all the content clearly. I also enjoyed the videos that talked about current and future trends.

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9251 - 9275 of 10,000 Reviews for Technical Support Fundamentals

By Douglas B

Dec 1, 2021

A best way to start at the IT industry, would recommend to anyone interested in the field.

By Roma H C

Nov 12, 2021

This is a great course where you learn IT technical support fundamentals at your own pace.

By Aulia R

Oct 9, 2021

Thanks Google, This course help me to know ho to be Technical Support what industrial want

By Hernando B

Oct 2, 2021

Great course... It is very complete on IT Fundamentals. I very satisfied. Thanks Google...

By Alaba N

Sep 15, 2021

I have never had any online training experience that's this practical. Its worth the time.

By Валиуллин Ш Р

Sep 8, 2021

Amazing course. Interesting to watch and take part. Clear description and easy to do tasks

By Bradley H

Jul 16, 2021

Awesome course with some really great content and teachers! Excited to continue learning!!

By Steven G

Jul 8, 2021

I have been doing this a looong time and even I learned a few new things... very good job.

By Owen H

May 19, 2021

It is a pretty good course which provides a lot of fundamental knowledge for new learners.

By John B

May 7, 2021

A strong introductory course to help orient individuals on the fundamentals of IT support.

By Yasir a

May 4, 2021

I loved the course and how everything was put together. I learned a lot and will continue.

By Mauricio A

Apr 26, 2021

Amazing and so much fun. It really inspired me to learn more and gain further experiences.

By Grace M

Apr 15, 2021

This was a wonderful and informative course, I hope to learn more about the IT world soon!

By SALVATORE D M

Mar 18, 2021

Was really nice to learn new things... i will for sure continue with the next level course

By SEPTIN L M

Feb 26, 2021

Thank you Coursera and me i can finish this course. The material is very clear and complex

By Harold C ( ́

Feb 8, 2021

Excelente programa, deseo continuar estudiando en este programa por los siguientes 6 meses

By Camilo D O H

Dec 1, 2020

The course is very friendly and informative wich make it easy to understand and rewarding.

By Sourabh a

Nov 29, 2020

i am so impressed that coursera has talented & very good influencer as well as technician.

By Todd S

Nov 13, 2020

It's a good first step in the support process. I enjoyed how the information was provided.

By Aaron D

Nov 7, 2020

Such a great introduction to the course. Looking forward to completing the certificate. :)

By Najwa A

Nov 6, 2020

i wish there will be lot of hands on task like qwiklab because it is easier to understand.

By GK T

Nov 5, 2020

I am very excited to say I finished this course, it was very informative and fun to learn!

By latha n

Nov 5, 2020

The course was very helpful to me to learn the fundamentals. Expect more courses like this

By Karl I I

Oct 30, 2020

I have learn a lot of stuff and good industry practices with real life hands on experience

By Jeric E

Oct 29, 2020

This is a great course. I learn new things especially during hands-on labs using qwiklabs.