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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
154,568 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

GM

Aug 18, 2023

A great dive into things that were only in my periphery and now I have a broader understanding of certain technology and ideas and how I might pursue and look into them further. Great beginner course.

JB

Aug 3, 2020

I enjoyed all the presenters of the videos, they really took their time to get me involved and explained all the content clearly. I also enjoyed the videos that talked about current and future trends.

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9801 - 9825 of 10,000 Reviews for Technical Support Fundamentals

By Beniamin T

Mar 12, 2018

Excellent overview and explanations. So far so good.

Very good explanations throughout.

By Ivan M

Feb 23, 2018

Very helpful in getting started in the basics of computing and information technology.

By Philip M

Feb 3, 2018

Very interesting course with very good teachers! Easy explanations and good exercises.

By Timothy W

Feb 3, 2018

Exactly what it says on the tin... a fantastic introduction to the fundamentals of IT.

By Ricky N

Oct 1, 2024

An excellent certificate for new candidates who are embarking on a new journey to IT!

By Delroy N

Sep 6, 2024

Very informative and easy to understand. Fantastic course to teach anyone the basics.

By John S

Jul 2, 2024

I really enjoyed the course and am looking forward to moving ahead in the IT program.

By Sunitha G

Jan 22, 2024

Very detailed much elaborated and clear explanations ,Thank you for all the support

By nuno m

Sep 16, 2023

very good course I'm loving it and I recommend it to everyone who wants to get int it

By Helen M

Aug 16, 2023

Great course! I could move at my own pace and really enjoyed the material and videos.

By Erninx B

Jul 26, 2023

The course is a great course, teacher are so good, explanations are clear and simple.

By Trayton T

Jul 23, 2023

I just love Coursera and no I'm not getting paid to say this! :)) Great opportunity!!

By Tristan J

Jun 12, 2023

Very good introductory course. I feel much more motivated now to continue the course.

By Caleb G

May 29, 2023

for me it was super easy the other courses get very hard and confusing to me at least

By Eliud A

May 15, 2023

One of the most complete courses I've seen. Very well put together and user friendly.

By Nkosinathi D

May 8, 2023

looking forward to accomplish something for a while I thought I was a failure in line

By Safina B

Mar 27, 2023

It's very understandable because, of the videos and good subtitles and transcriptions

By Ignacio M

Feb 13, 2023

Muy bueno interesante y divertido gracias por darnos esta oportunidad de aprendizaje.

By Bertha R

Feb 10, 2023

Really enjoyed the content of this course, and learning about technical fundamentals.

By Rui C

Feb 7, 2023

This was an amazing course that explained some very good fundamentals for IT Support.

By Andrew Y

Feb 6, 2023

Very thorough and straightforward course that I really enjoyed. I also learned a lot.

By Hussein A M

Jan 22, 2023

Very excellent, I advise anyone who loves this field to register and learn through it

By dahmani h

Dec 11, 2022

دورة رائعة جدا وأتطلع لإكمال الدورات الباقية , شكرا لكم كورسيرا علي هذا العمل الجبار.

By DANIEL A

Nov 27, 2022

It is a very helpful course for all who want to grow their understanding in computing

By Lisette C

Nov 9, 2022

Well developed and delivered in bite sized portions for the most extreme new learner.