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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
154,568 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

GM

Aug 18, 2023

A great dive into things that were only in my periphery and now I have a broader understanding of certain technology and ideas and how I might pursue and look into them further. Great beginner course.

JB

Aug 3, 2020

I enjoyed all the presenters of the videos, they really took their time to get me involved and explained all the content clearly. I also enjoyed the videos that talked about current and future trends.

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9826 - 9850 of 10,000 Reviews for Technical Support Fundamentals

By Quincy R

Oct 29, 2022

The course was great for beginners to the topics and I feel more capable leaving it.

By Jádson R

Sep 17, 2022

Thank you Coursera and Google for giving us the opportunity to learn in a simple way,

By Roberto G

Sep 14, 2022

Nice instructor, very clear and concise, making the learning process very enjoyable.

By Abhik C

Sep 11, 2022

I have acquired new knowledge about computer related fundamentals from this course.

By Chibuzo N

Aug 31, 2022

This has been a beautiful and impactful course looking forward to doing the next one

By Dinçer S

Aug 16, 2022

Gerçekten iyiydi. Eğer mesleğe yeni başlıyrsanız muhakkak almanız gereken bir eğitim.

By Emoji l

Aug 10, 2022

Thank you for teching a simple as you can. Your teaching mrthod is easy to understand

By Tara H

Aug 7, 2022

I loved this course! Very engaging and best of all I was able to work at my own pace!

By Norman W

Jul 30, 2022

great course taught the basics very well dont think theres anything to complain about

By Amy S

Jul 13, 2022

I am very pleased with the course. It kept me engaged and I acquired basic knowledge.

By Joshua M

Jul 8, 2022

Awesome course to really get a feel of how large and different the IT feild really is

By Lutfia E

Jun 28, 2022

I really enjoyed this course! I recommend it to anyone starting out in IT. Brilliant.

By Beast G K

Jun 20, 2022

Pretty good course and not bad on the details. Helped me recall all of my old skills.

By Alex

Jun 13, 2022

I really enjoyed the course! I am really excited to see what I'm going to learn next!

By ALAFE T E

Jun 13, 2022

This course is well explanatory and major aspects of Technical Support was explained.

By Daniele B

May 29, 2022

beautiful course, especially for those like me who had no experience in this sector .

By Yuri G

Mar 29, 2022

This course is very helpful I learned a lot of thing about the fundamentals of an IT.

By Noma D

Mar 23, 2022

Great course, content and labs. I really enjoyed learning and found it easy to do so.

By Antonio V

Mar 10, 2022

Thank you very much for the opportunity to learn this Technical Support Fundamentals.

By Ojonuba O

Mar 4, 2022

Great and well detailed course with excellent training to get started in the It field

By JAVIER E E L

Feb 24, 2022

Excelente, el contenido es muy acorde a lo que se necesita para trabajar en el medio.

By mhyoung357

Feb 13, 2022

Very exciting courses, not boring, no prolonged talking!! Love, Love, Love the Labs!!

By Deleted A

Feb 3, 2022

It's super exciting and interesting, even if you don't necessarily want to go to IT.

By David B

Jan 31, 2022

This is very informative but you get a clear understand of the basic things people do

By Cris G

Jan 28, 2022

Great Stuff - The technical advancement material on the web - I've looked all around!