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Learner Reviews & Feedback for Start the UX Design Process: Empathize, Define, and Ideate by Google

4.8
stars
15,715 ratings

About the Course

Start the UX Design Process: Empathize, Define, Ideate is the second course in a certificate program that will equip you with the skills needed to apply to entry-level jobs in user experience (UX) design. In this course, you’ll complete the first phases of the design process for a project that you’ll be able to include in your portfolio. You will learn how to empathize with users and understand their pain points, define user needs using problem statements, and come up with lots of ideas for solutions to those user problems. Current UX designers and researchers at Google will serve as your instructors, and you will complete hands-on activities that simulate real-world UX design scenarios. Learners who complete the seven courses in this certificate program should be equipped to apply for entry-level jobs as UX designers. No previous experience is necessary. By the end of this course, you will be able to: - Empathize with users to understand their needs and pain points. - Create empathy maps, personas, user stories, and user journey maps to understand user needs. - Develop problem statements to define user needs. - Generate ideas for possible solutions to user problems. - Conduct competitive audits. - Start designing a mobile app, a new project to include in your professional UX portfolio....

Top reviews

TB

Sep 29, 2021

This course is very good & massively designed for student's who are biginner in UX field. The lecturers are also self proffessional experienced UX designer. Is not is great for carrier!!! Pretty cool!

AC

May 10, 2021

Beautifully designed course that is user friendly, and SUPER easy to use/navigate. The course has engaging and entertaining content that makes it easy to stay engaged and motivated. Nice job Google!!

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2351 - 2375 of 2,853 Reviews for Start the UX Design Process: Empathize, Define, and Ideate

By Divyanshu K

Sep 28, 2023

nyc

By Kate E

May 5, 2022

it

By Manthan U T

Oct 20, 2021

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By chinh t

Aug 29, 2024

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Jan 4, 2023

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Apr 26, 2022

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By Mirna B

Oct 28, 2021

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Aug 4, 2023

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Jul 12, 2023

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By Deanna W

Jun 14, 2022

Overally this course was very informative and fun! It's unfortunate that a lot of people seem to not take the course seriously, though. I came across many incomplete assignments in the peer review sections. I also wish my peers gave me actual feedback rather than just "good job" or "nicely done." I'm here to learn and improve and I don't feel like the community is helping me do that.

I also think it would be helpful if there was one main scenario that the practice assignments focused on rather than going back and forth between the different examples (CoffeeHouse, dog walker app, pizza app, etc.). I think seeing how the different steps play out in order in one scenario would give us a better idea of how the process works. I like having the other examples for some variety, but I think they'd be better if they were used as extra practice for those of us who want to try applying what we've learned in different situations before applying it to our portfolio piece.

By Matt R

Oct 28, 2024

Extremely useful information; unfortunately, the quizzes are poorly-made. It seems like the designers of this course didn't think about the questions they were writing nor the potential answers they offer to test-takers. The "correct" answers are frequently very similar to "incorrect" answers, or even contradictory to information told in the course. There is also no way to see why you got an answer wrong sometimes. The course simply says, "please review video X to learn why you got this answer wrong." First of all, sometimes the answer I submitted was consistent with what is written verbatim in the material. Second, if watching a video allegedly failed to teach me something, how would watching it again clarify anything? It's ironic this course emphasizes the need for UX designers to be empathetic, because the test designers don't seem to have taken this concept to heart. It's genuinely baffling how bad they are given the quality of the rest of the course.

By Nakita K

May 10, 2024

The content is great! and the exercise and practice within the Project we chose at the beginning really gives you a real world feel for how a UX designer approaches design problems from a user perspective in several capacities. However, some of the quiz question options are not worded well, and in regards to the context provided in the learning, do not include part of the answer that are crucial to applying the learnings. Based on notes taken directly from the learnings, these multiple choice options are often worded in ways that have half the answer, but the other half is missing, or wrong, leading do difficulty in correctly answering the question. I've noticed this on a couple of occasions in the first course as well. While I am happy to admit when I've missed a question, I am disappointed to see that there was some thought missed in the way the multiple choice answers were worded, and ironically considering this is a UX class.

By Sylvia P

Mar 21, 2022

The selection of the project to be worked on takes place at a very early stage, where the learners are not yet aware of the next steps to be taken in this course in relation to the project, so they may choose an inappropriate project. This is a problem because not all Sharpen prompts are projects for which all the steps that are then required during the course can be completed. In addition, Sharpen's promts are not diverse enough, and the same promts are often repeated. I think that the projects in Sharpen should not be repeated, should always be different and there should be a Back button with which the user can go back to the prompts he has already seen. But above all, it should be explained briefly at least about everything that will be done in the course in connection with this project, so that the student can choose the right project.

By Tim Z

Oct 20, 2023

Though I've been designing and developing interactive media for a long time, I wanted to see if I actually would qualify for the many UX-related positions I see out there. I do. Many of the concepts and processes taught in this course were rehashes of things we've always done in creating digital user environments – it's just that they are no codified and taught specifically in courses like this, and at Universities. I wasn't crazy about the peer review process, having used this in college-level courses I've taught in composition and communication, and find that it's simply a skillset that most people have developed (critiquing other people's work and providing constructive feedback). Overall, very good module.

By Mardolfh D R

May 27, 2022

I believe that the course itself is essential and helps students like me to develop UX skills. However, I think there should be smoother way in selecting portfolios. For example, there should only be like 3 portfolio selection and each portfolio can have an exemplar, so that we can validate if we are on a right track. Additionally, some portfolio will have a challenge on the competetive audits, just like mine, it's client management app, and I have to go over and see what competitors are there for me and mostly will need some payment to actually see the app. If we can do a simulation type of competitors for each of the portfolio selection, that will be really great. Thanks!

By Namratha B

Dec 6, 2024

There are some courses I would like to revisit and read again, but I find it difficult to do so because I can’t easily search for specific content within the entire course. It would be great if there was an option to mark certain sections of videos and readings as important, allowing me to revisit them later. Just like how the "Mark as Complete" option is highlighted, I wish there was a similar feature to for quick reference. I also tried not to mark “Mark as Complete” if I plan to revisit it, but unfortunately, if I don’t, the course shows it as unread, which can be frustrating. This small issue has left me feeling a bit irritated. Overall it was good to learn the course.

By Nantana L

Jun 26, 2021

This course is very useful. Hands on experience is great. I have a suggestion about the assignment on week 5 of this course that grading may be broken down into more points. For example, Competitive Audit Report has 2 points of each items. In fact, some peers don't do well to get 2 but may get 1.5. As for Competitive Audit, there are total 2 scores for Rating those comparison items. In fact, some peers don't do even half or more than half a little bit. In summary, I think the task or question that need lots of work or input to be done may have score more than 2 to give chance for reflecting performance better.