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Learner Reviews & Feedback for Start the UX Design Process: Empathize, Define, and Ideate by Google

4.8
stars
15,715 ratings

About the Course

Start the UX Design Process: Empathize, Define, Ideate is the second course in a certificate program that will equip you with the skills needed to apply to entry-level jobs in user experience (UX) design. In this course, you’ll complete the first phases of the design process for a project that you’ll be able to include in your portfolio. You will learn how to empathize with users and understand their pain points, define user needs using problem statements, and come up with lots of ideas for solutions to those user problems. Current UX designers and researchers at Google will serve as your instructors, and you will complete hands-on activities that simulate real-world UX design scenarios. Learners who complete the seven courses in this certificate program should be equipped to apply for entry-level jobs as UX designers. No previous experience is necessary. By the end of this course, you will be able to: - Empathize with users to understand their needs and pain points. - Create empathy maps, personas, user stories, and user journey maps to understand user needs. - Develop problem statements to define user needs. - Generate ideas for possible solutions to user problems. - Conduct competitive audits. - Start designing a mobile app, a new project to include in your professional UX portfolio....

Top reviews

TB

Sep 29, 2021

This course is very good & massively designed for student's who are biginner in UX field. The lecturers are also self proffessional experienced UX designer. Is not is great for carrier!!! Pretty cool!

AC

May 10, 2021

Beautifully designed course that is user friendly, and SUPER easy to use/navigate. The course has engaging and entertaining content that makes it easy to stay engaged and motivated. Nice job Google!!

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2426 - 2450 of 2,853 Reviews for Start the UX Design Process: Empathize, Define, and Ideate

By Sakshi K

Dec 21, 2021

excellent platform for those who are starting to get into the field of UX. Nentors really make it fun learning. really loved to be the part of this course and wish to continue further and explore more in this field.

By Luca C

Dec 15, 2021

Really good and well documented, the mentors are very friendly! I would like to see more exemplars and to have more tips about how to think out of the box to define creative solutions.

Now it's time for course #3 !

By Amit J

Sep 22, 2021

It was a very good experience to complete this course. Defiantly, I would suggest to my friends and team mates to do this course. Thank you so much for making me more confident as a UX Designer!

Thanks

Amit Johri

By Vinicius C

Nov 9, 2021

I really like the experience. Eventought, I would consider better differences in local contexts. Here in São Paulo I wasn't able even to download many coffee house apps, because it's still not so popular here.

By Michael V J

Mar 13, 2023

The class was informative. But I wish it had a better way to stay on track with all of the cloud documents. Easily lost what I was working on if I don't have time to dedicate to it often. Nice skills learned.

By Cassian A

May 13, 2023

Awesome course overall, keeps from being 5 stars from me simply because the estimated "time to accomplish" to make progress was not realistic given the material covered. Great depth and information covered!

By Andrea Č

Jan 17, 2022

However its the certificate for the UX design, there are plenty of other matters related to UX, which is good, but the UX itself as well as with the communication with peers (UI) is sometimes confusing.

By Ramses C

Jan 9, 2022

A bit heavy on exposition but valuable concepts none the less, I wonder if it would have been better to mix these in with practical stuff to make them less of a slog. Would recommend it anyways.

By Danielle F

Feb 6, 2023

I believe it's crucial for students in this course to give mandatory feedback on Peer Review assignments. This would provide additional viewpoints and knowledge that may otherwise go unnoticed.

By Pavle C

May 6, 2022

It is hard to comment posts because people wrote some comments without sense. Also there were some bugs, i complete video or task and after that there are not verified that i have done that.

By Lucas T

Mar 6, 2022

All in all very good! Minus one star because of the competitve anaylsis section with larger tasks. Don't think it belongs here as it is more of a fundamental business admin/management topic.

By Mohan R

Sep 26, 2021

Awesome and excellent course. You can try and enjoy my friends but assignment time sincere to work otherwise no probs. Thank you for rating and help my career to google and coursera

By Leandro G

Jul 15, 2022

Muy buen curso, lastima que las actividades a puntuar por los usuarios muchos no se lo toman enserio y hacen cualquier cosa, ademas de que solo esta disponible en ingles...

By andres m

Nov 20, 2021

A very important part of the course that allows me to understand how a user is investigated and understood to get the most out of it and give it a better user experience

By Anes S

Aug 25, 2023

I can recommend the course for anyone who wants to get into the subject of UX.

You can determine the progress of the course yourself and continue it over and over again.

By Shubh B

Jun 9, 2022

I have already shared my so far experience with this course, it's amzing and really helping course for me to develop myself and grade up my knowledge. Thanks coursera!

By kimia k

Dec 15, 2021

It was a good learning but some examples of competitors audit wasnt clear i think it would be better if website url was real and we can see how can audit a real site.

By Muhammad I B

Sep 23, 2021

The process is not that clear, it lacks path to the process and introduce too many new processes within, that makes it confusing, otherwise it is very informative.

By kunal d

Jun 5, 2021

The course is good & very informative. But it's too big & while reaching the end of the course I feel very boring. I need to stretch myself to complete my course.

By nowsheen f

Oct 2, 2022

I would recommend this course to everyone who are interested to learn about UI/UX. It's good for beginners and to those who already know about UI/UX design.

By Vinícius V

Apr 27, 2022

This stage was very challenging and took a long time due to the interviews and data gathering from real world situations. Go calmly and everything will be ok.

By Spencer W

Jun 29, 2021

I would say My only issue was trying to figure out if the activities were to be aimed at the coffee shop example or my sharpen project prompt that I chose

By Caroline C

Sep 1, 2022

I enjoyed the content of this course. However, I wish that the host changed throughout the course. Having the same girl made it a bit boring at times.

By Victoria S

Apr 2, 2024

It would have been helfpul if Module 1 was ordered differently so we did not flip back and forth between UX research and the portfolio project.

By Eva M

Feb 1, 2023

Helpful course. Very thorough and organized but I can't seem to be able to mark it down as completed in Coursera. I'm stuck at 99% completion.