Chevron Left
Back to Start the UX Design Process: Empathize, Define, and Ideate

Learner Reviews & Feedback for Start the UX Design Process: Empathize, Define, and Ideate by Google

4.8
stars
15,715 ratings

About the Course

Start the UX Design Process: Empathize, Define, Ideate is the second course in a certificate program that will equip you with the skills needed to apply to entry-level jobs in user experience (UX) design. In this course, you’ll complete the first phases of the design process for a project that you’ll be able to include in your portfolio. You will learn how to empathize with users and understand their pain points, define user needs using problem statements, and come up with lots of ideas for solutions to those user problems. Current UX designers and researchers at Google will serve as your instructors, and you will complete hands-on activities that simulate real-world UX design scenarios. Learners who complete the seven courses in this certificate program should be equipped to apply for entry-level jobs as UX designers. No previous experience is necessary. By the end of this course, you will be able to: - Empathize with users to understand their needs and pain points. - Create empathy maps, personas, user stories, and user journey maps to understand user needs. - Develop problem statements to define user needs. - Generate ideas for possible solutions to user problems. - Conduct competitive audits. - Start designing a mobile app, a new project to include in your professional UX portfolio....

Top reviews

TB

Sep 29, 2021

This course is very good & massively designed for student's who are biginner in UX field. The lecturers are also self proffessional experienced UX designer. Is not is great for carrier!!! Pretty cool!

AC

May 10, 2021

Beautifully designed course that is user friendly, and SUPER easy to use/navigate. The course has engaging and entertaining content that makes it easy to stay engaged and motivated. Nice job Google!!

Filter by:

2451 - 2475 of 2,853 Reviews for Start the UX Design Process: Empathize, Define, and Ideate

By Jason B

•

Jan 18, 2022

Kinda' loving it so far. NOT as easy as I thought it would be, but also not unnecessarily difficult just for the sake of making it difficult.

By Saniyya M

•

Dec 18, 2021

Highly engaging with lots of activities compared to the previous course. Though overwhelming at first, I started enjoying it in the process.

By Mark H

•

Jun 30, 2023

I feel like there was a lot of focus on the user during this whole course and then it felt like a pretty abrupt shift to competitive audits.

By alisha r

•

Aug 8, 2023

This course features personas, user journey, research, audits, and more. Challenged me as a beginner, but also made me confident to create.

By Michael I P

•

Mar 11, 2023

EExcellent experienceCompetitive was the moset challenging for me haha.AnA really wonderful course overall,indepth of knowledge attained.

By Simon N

•

Jan 13, 2022

A good course to understand the start of a UX journey. A lot to learn and did bring me out of my comfort zone - but in a good way! :-)

By sm K

•

Jul 22, 2024

over all but why I'm giving 4 star is the vocabulary of this and examples' not enough to explain improve much for under stable example

By Phoebe D

•

Oct 19, 2022

There is not only in UX design, I also learned about marketing and business while doing competitive audit report! Thank you Coursera!

By Isabela Q

•

Nov 22, 2022

The course itself is good, but the fact we are graded by our peers makes it hard for us to know if we are indeed doing a good job.

By Mary C

•

Mar 18, 2022

Overall, I think this has been pretty good, so I won't complain about it too much. Some of the assignments are confusing, though.

By Saviour A O

•

Apr 11, 2022

I really enjoyed this course. Although the assessments were tasking at first. Trust me, when you start them, you will love them

By Diego B

•

Jan 5, 2022

Very theoretical course, explains the basics well, we will see the following how they evolve and combine theory with practice.

By Valentina G A

•

Apr 21, 2021

I think it would be better with a professional grading my tasks. I heard of people that cheated or that made the tasks poorly.

By Ashley Z

•

Dec 8, 2021

This was very informative and hands-on. At times the activity got a bit intense but once completed you feel so accomplished!

By Amy P

•

Nov 10, 2021

I feel I am learning more and using actual skills in this course, it's been a great intro to getting your feet wet in UX/UI.

By Varun Y

•

Jun 5, 2022

It makes me understand UX analytics! But a lot of theory and seems a bit hard to catch the mentor's speed while explaining.

By Angela R

•

Aug 26, 2022

Great course, assignments instructions, and templates can use some work Other than that, I learned a lot from this course.

By Nidhi S

•

Aug 2, 2022

The course material was top-notch and Emily is awesome but the whole peer reviewing process was less than satisfactory!

By Andrey K

•

Jul 26, 2022

The tools presented are very simple.

TI still miss understanding how to combine them. Some tools duplicate each other.

By Veronique B

•

Jul 6, 2022

This was a very interesting course it thought me a lot in a short period. I highly recommend this course to beginners.

By aldwaha b

•

Jun 3, 2023

Fhz66kDDTCuc-upAwwwrvg_b1adcc95c50f482d9bdce5825f6378f1_Google-UX-Design-Certificate---Ying-user-story-Example- (1)

By Brandy H

•

Jan 29, 2023

I'm quite a bit more interested in the create process so this was a great course it just was not the exciting part!

By Vijay C

•

Feb 27, 2023

The UX Process: Empathize, Defina, and ideas is the very dept problem-solution method. I really enjoy the method

By valeria m

•

Dec 19, 2021

It's a good course however timing needed for each task to be well done, does not matches with the description.

By Paige P

•

Mar 3, 2022

Very in depth and great assignments. I wish there was a way to contest a score someone gave that is very low.