ES
Jun 2, 2020
This was a very fun course! I really enjoyed the style and pace of the information given. A lot of technical information was given while the course made it easy to take in and comprehend the material!
NM
Jul 18, 2022
Great course for beginners and experts. Easy to understand and a good refresher for those who have been into IT for a long date. Recommend it to everyone looking for a high quality course on coursera.
By Ayoub M
•Aug 7, 2021
Really interesting and useful and helped me a lot in my passion for information technology and gave me information that I did not know about the foundations of this field and they have nice lecturers .
By Nigel V
•May 29, 2021
Super relevant and interesting to learn. Although a bit challenging, what it takes to get through this course is a growth mindset. That's what will propel you forward into the next level of IT support.
By Madhawie S
•May 17, 2021
wesome course designed by google. Thank you very much. Knowledge gained in just introductery leactures started burning desire in me to complete whole syllabus. Every bit of program is worth the time.
By Ron S
•May 15, 2021
While a lot of the information seems easy, there is a lot of solid moments that make you aware of how much you simply do not know in tech. This is a great first step for everyone, beginner to advanced.
By Ramses B
•May 8, 2021
Great information for beginners and curious persons interested in the IT Field. Lots of information to introduce the concepts and brings those concepts into focus in a systematic way. Well done course!
By Daisuke S
•Mar 17, 2021
Although I have experienced IT Support job before. However, I have learned many things in this course. That was useful. Even if you are IT Specialist, you can learn somethings. I recommend this course.
By Scott L
•Dec 11, 2020
I really enjoyed learning the fundamentals of technical support. It has been exciting to better understand the Internet and how to help computer users. I appreciate the teachers that helped train me.
By Jeremy L
•Dec 9, 2020
This course was amazing and very informative. I really enjoyed the course work and instructors in the Technical Support Fundamentals course. The instructional videos were very helpful and fun to watch.
By Badal S
•Oct 17, 2020
It is definitely a great course to have a look on how an IT support works, Every instructors explained their respective parts in a good manner , which is really helpful if we want to dive into IT world
By Pedro A B S
•Aug 5, 2020
Great introduction to all the content, even I who have been around computers for a while and already knew a lot about the content learned new things in this course, I am excited to continue the program
By Karla A
•Jul 22, 2020
This course really helped reinforce some basic skills I have previously learned, however in a fresh new way that was relatable for me and presented in a way that I could grasp and understand. Good job!
By Stefani T
•May 27, 2020
I am grateful for this course I have learned so much during this six week course I am now ready to conquer some more assignments and ready myself for a career in the IT dept. Thank you for this course.
By Nana B A
•May 21, 2020
This class has absolutely been very informational and insightful. I had a good general knowledge about IT, but this course broke it down for me to really understand how it all works and comes together.
By Gagan G
•May 12, 2020
amazing introduction to the world of IT, this won't be enough to start a career with no further education, but I'm glad I took this course as it has given me the confidence to pursue further IT courses
By Elian C
•Apr 21, 2020
It's really awesome i learned all about how hardware, operating system, networking and software works in the IT Field now i know what the IT Support Specialist job is! That's really incredibly awesome!
By Gourav M
•Apr 7, 2020
from the beginning, I loved troubleshooting small problems in PC and phones which made me curious about this course and I really loved this course and also wanted to pursue the same thing in my future.
By Mansi S
•Mar 3, 2019
Everyone should do this course, regardless of their field of interest. This course covers basic and essential details about IT industry which every individual should know in today's world of computers.
By Vin B
•Mar 14, 2018
Amazing initiative from Google. Recommended for anyone beginning an IT career or even the more experienced that want a fast update. Thanks Google and Coursera for the democratization of this knowledge.
By Jose C
•Mar 12, 2024
Very informative and easy to understand for beginners like me. Kudos to the team who made this course possible and a very big thank you to all the instructors who share their time and knowledge to us.
By Aquilla W
•May 28, 2023
Learn a lot about the IT Support Fundamentals. Especially the use of different softwares. How to build a computer. Something I always wanted to do and the fundamentals of good customer service in IT.
By Justina O
•Dec 8, 2022
Such an interesting course. The course materials and videos are all easy to understand and explanatory.
I learnt a lot which would add value to my career, and I will make good use of this opportunity.
By Jakub V
•Oct 30, 2022
This is a great course. It is not the most difficult or even demanding one. However it gives you an idea about a lot of things in the IT support field. Was a good experience hope to learn some more.
By Alexis T
•Sep 30, 2021
There's a lot to cover, and this course does a great job breaking it all down into managable chunks. If you're looking to dive into learning more about IT, you could do much worse than starting here.
By Shubham S
•Apr 17, 2021
This was a great experience learning skills from different fields and from industry experts gives so much of satisfaction and knowledge which would be very helpful in Life.
Thankyou google and coursera
By Yuliya K
•Jan 31, 2021
This course will be incredibly helpful as a first step for people, who want to know how the IT industry works and what stands behind the terms we heard a lot, but don't fully understand their meaning.