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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
154,780 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

ES

Jun 2, 2020

This was a very fun course! I really enjoyed the style and pace of the information given. A lot of technical information was given while the course made it easy to take in and comprehend the material!

NM

Jul 18, 2022

Great course for beginners and experts. Easy to understand and a good refresher for those who have been into IT for a long date. Recommend it to everyone looking for a high quality course on coursera.

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3326 - 3350 of 10,000 Reviews for Technical Support Fundamentals

By Firoz M

Jun 20, 2023

This course is all about fundamentals. Every topics came with good examples and the exams were pretty fun too. Most important of all I never got bored in this course. This was a fun ride.

By Miriam S

May 13, 2023

Awesome course, I think it's extremely well structured and fun, I learned a lot! It took me 8 days to complete the course studying about 6 hours a day. I took plenty notes on each lesson.

By Estherfil S

Apr 9, 2023

Very helpful course for any experienced user as well for beginner in IT. The section of customer services is great, I

learned things that I didn't know. Thanks Coursera, great material!!

By Curtis N

Jan 31, 2023

Easy to follow but very informative at the same time. The hardware section was great but i do wish there was a bit more information in the software and networking areas. Great course tho!

By Todd O

Jul 23, 2022

It is a very enjoyable platform to learn the materials. It also has an easy to understand presentation method for the information. I would highly recommend the services and materials.

By Devasco B

Apr 24, 2022

This course was extremely helpful because ive gain way more knowledge than ive ever had about technology and this is just the fundamentals. Im looking forward to further adventures in IT.

By Alp K A

Feb 10, 2022

It was very good that the course informed us about the basic concepts starting from the formation of the first computer and even the first computer idea, which is the basis of everything.

By Collin M

Nov 28, 2021

An eye-opener and great course with simple and easy to understand language by content providers. I will definitely recommend it to anyone who wants to understand IT Technical Fundamentals

By DENIS K

Nov 17, 2021

It has been a wonderful session. It really touched me to shift my career path to IT specialist position where I will put into practice my stand of being problem solver and helping others

By Amir K

Nov 12, 2021

The course is cool and you learn a lot, the corse creator(s) listen to you also. So thats great !!

Good job to everyone who worked on this course and thanks for letting me take it!!!! :D

By David O

Oct 22, 2021

This Course has further helped me to build Confidence in Basic Computing Knowledge and Skills and provided sufficient skills to move my career in IT Forward. Thanks to GOOGLE AND COURSERA

By Tuấn H

Oct 11, 2021

This course is very useful , helping me to understand more in the field of information technology , understand users as well as help them when they have problems with their technologies .

By Bitol C T

Oct 7, 2021

This is a proof of why you make all the difference as a Tech giant worldwide.

Thanks for exceeding my expectations and making the training so fun and rewarding in the simplest possible way

By Horacio A H

Aug 19, 2021

Un gran curso, en el que de verdad se aprenden habilidades para poder ayudar a las personas con IT. Bien explicado, los disertantes saben muchisimo y saben explicar muy bien los conceptos

By Chidiebere N

May 10, 2021

This course is extremely exceptional. It's a great introduction to It that explains concepts in a way a six-year-old would understand, and it also teaches industry-standard best practices

By Liew C P

May 8, 2021

I'm strongly recommend this course for fresh graduated I.T support like me to take this course. Thanks for those lecturer teach us and how to be an I.T support specialist. Awesome Google.

By Jennifer R

Apr 25, 2021

Very well organized and you learn quite a lot in this course. Would definitely recommend to others. You can also finish this course in about a month if you really dedicate yourself to it.

By Khanyisile L N

Apr 20, 2021

This was the best but hard course i ever had to do online but the knowledge i have gained it will take me higher i am so happy that at the end i finished and managed to get my certificate

By Sharon B

Apr 13, 2021

I am a good listener and learner, this course held my interest from start to finish. Information was present authentically and with a level of individualized passion from each instructor.

By Oluwaleke I I

Apr 5, 2021

what a good way to start my career in IT industry. thanks to google for making learning so simple. I look forward to working with google in the nearest future. thanks for the opportunity.

By Jared M

Mar 26, 2021

This course was really helpful to me and I learned alot. There are some things I knew but I quickly found where I needed to start to learn more on the IT field. Great learning experience.

By Jose A

Feb 5, 2021

This was a great course to set yourself up with IT fundamentals. You learn fundamentals that you can use in your everyday life and also apply it at work. Definitely recommend this course.

By Michelle M

Jan 25, 2021

This course was an excellent refresher for my skills and a perfect introduction to my new future. Technology changes so quickly this is the perfect way to kickstart my new learning path.

By Shannon E

Jan 13, 2021

This course really helped me cover the basics of what computers are and how they work. I think this is a good starting place for learning about the ins and outs of basic computer systems.

By Maximo C

Oct 11, 2020

It has really been a great experience, knowing that you are learning from people who work in the same sector, who are successful and who started like you really fills me with inspiration.