Even if you are familiar with tech like me you will still need to learn the Terms of the industry and the explanations about it, if you want to be PRO in IT world Learn and Work Hard.

I received fundamental knowledge about IT, troubleshooting theory, customer service, and preparation for interviews. I really enjoyed this module and decided to finished this program.

This course was extremely helpful in learning the basics of computers and the operating systems, as well as the troubleshooting tips you will need when in the support specialist role.

In one word, AWESOME!! The contents are very much organized and the instructors know how to grab the attention of a student. Thank you for everything. I am stepping to next courses :)

Good course overall. What i like the most is the fact that you can get a support anytime you need it at your finger chip.

"NO ADMIN LEFT BEHIND" so looking forward to the next chapter

The course material was very well laid out and easy to follow; the instructors were very professional and knowledgeable and provided a level of detail that made it easy to comprehend.

think there need to be a bit more hands on training but this is definitely a good start into the IT world. As an intro course you folks did a great job building this course. Thank you

I HAVE ENJOYED A LOT WHILE LEARNING THROUGH ONLINE WITH GOOGLE IT SUPPORT.

They're content are more Specific and up to the point. Ive been patterned by their presentation. Thank you.

it is really nice course . and all of above the presentations of the course is really nice. thank you google giving accessibility of studying all courses from basic to master levels.

This is a great fundamental course to IT Support. I would definitely recommend it to anyone else interesting in getting into the IT support industry. I only wish I had done it sooner.

This course has been challenging, but very informative! The instructors do an excellent job of communicating difficult concepts and making them accessible for those who want to learn.

I really enjoy the fundamental program it's knowledgeable and easy to learn if determine. i also learn a lot in this program i appreciate google and coursera for creating this course.

Most of this information was a review of items that I already knew, but it was a great way to get a feel for how the course is ran and what to expect in the weeks and lessons to come.

This course was super informative and I was able to work and learn at my own pace. I'm super grateful for this course and everyone who played a part in teaching each lesson provided.

This program is amazing. I learn a lot of knowledge, being in this program it helps me to develop my skill and be more independent. I can start work as Technical Support Fundamental.

This course is a great opportunity to introduce yourself to Fundamentals of technical support.

It's an overview of what you need to start learning and acknowledging about IT support.

Buen curso introductorio, me ayudo a repasar algunos temas que no tenía del todo claros y aprendí otros conceptos que no conocía, excelente para alguien que se quiera adentrar en IT.

Thank You Coursera for making this happen.I am happy that all od our "mentors" at Google are my age and have a great knowledge of what they are doing and they know how to share that.

it was very good , cause i was have lot of experiences about this module and i will never learn something new but the opposite will happened i learn few things and helpful i can use

This is a great course for someone just starting out or someone who just wants to hold a basic knowledge of how computers and the internet of things operate and how to maintain them.

I love the personable perspective of the lectures; it made comprehension and retention much better. I still have a long way to go, but this course let me know I am on the right path!

This course is very important for any one in the world to be inside the field of IT support specialist .I learn more thing in the course , and i wish to complete all of this program.

This course was awesome. I learn many IT related thing like Computer Architecture, Operating System, Software, Hardware, networking ar many more this. Totally, i enjoyed this course.

It was a great learning experience for me. Every detail about computer is conveyed very efficiently. i encourage everyone to study this course as a beginner it will be of great help.

Awesome Course, would love to go in more detail of topics touched in this course. I am a follower of google course. Looking forward to upcoming Business Analyst course from google :)