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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
154,841 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

HM

Dec 27, 2021

This course clarifies everything you need to clear your basics for Technical in IT. Even though I am already in IT Field but i come to know some new methods and techniques for troubleshooting process.

YC

May 24, 2020

Great course for beginners and experts. Easy to understand and a good refresher for those who have been into IT for a long date. Recommend it to everyone looking for a high quality course on coursera.

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4626 - 4650 of 10,000 Reviews for Technical Support Fundamentals

By Daniel d S M

Aug 5, 2022

It really gives you a good introduction to IT fundamentals, and if you are a bit tech-savvy beforehand, will fill all the gaps existing on your knowledge

By Olamide B

Aug 2, 2022

This is a very good course for anyone who plans to be an IT support Professional, the learning materials are great and easy to understand. Great job guys.

By Maria T D

Jul 25, 2022

This course keeps getting more and more exciting to venture through. I look forward to seeing more that is in store for me to learn about the field of IT.

By Matthew E

Apr 24, 2022

Blown away in my first online learning. It's been interactive, impactful!

I look forward to more amazing experiences on COURSERA.

The COURSERA Team ROCKS!!!

By Ugor M

Apr 16, 2022

I am extremely grateful for the oppourtunity that I was given to learn from such great minds. The course contents and moudules and delivery were perfect.

By Noor G

Nov 2, 2021

I took college courses that couldn't teach me something in 5 months that this course taught me FIRST try in 1 day. Frustrating but also happy! Thank you!!

By Von B M

Sep 2, 2021

I had a lot of fun taking this course. It had the necessary knowledge without being too overbearing specially for people who are new to the field like me.

By Ivan

Jul 3, 2021

This course it´s full of powerful knowledge, brigns a lot of masive content that could be disperse around the internet in just one course, awesome course.

By Finlay P

Jun 22, 2021

Brilliantly put together course. I really liked how it was broken down into shorter videos, I found it a lot easier to take in hold on to the information.

By Funso E

Jun 16, 2021

this course is amazing. it has challenged me to study more and task my self for task ahead. it has also helped me improve in my daily work responsibility.

By Karen C

Apr 8, 2021

Great Course, The content is comprehensible! I learned so much information on iT that I would never thought that I could learn before taking this course.

By Angie J B

Mar 29, 2021

i am glad to see more accessible for deaf people like me who is interesting in it, looking forward to learn more and get improve before ready for it jobs!

By La S B

Feb 25, 2021

Great refresher in regards to the components of a computer. Great interface for practicing some of the lessons and commands. I would definitely recommend.

By Nazlin

Feb 20, 2021

I started with zero levels and on completion, I am an expert. Really appreciate and recommend to anyone who would like to become an expert in technology.

By Amanda I

Feb 19, 2021

This first course is a wonderful introduction to IT Support! It is easy to follow and gives you a basic understanding of the fundamentals of tech support.

By Hailey

Feb 8, 2021

I learned a lot in the fundaments of IT. It really helped me determine what I liked and didn't like about the field, so now I'm able to expand it further!

By Trevor B

Nov 11, 2020

Great course! It gives you alot of basic important information that is needed for a good foundation. Even if you aren't new, it's a good refresher course.

By Linda G R

Nov 9, 2020

este curso es una experiencia nueva y motivadora... es el curso mas genial que he conocido y que me motiva a seguir adelante aprendiendo... muchas gracias

By Kleanthis A

Nov 9, 2020

Great experience! You get to learn a broad range of what IT is and everything about Computers which builds a strong foundation to continue and learn more.

By Darwin V

Nov 7, 2020

Very informative and I like how it's all fundamentals to get you started. I have some computer knowledge but even then there was a lot that I didn't know.

By Michael S

Nov 5, 2020

Great course. Absolutely loved the videos, the learning process, and I can't wait to get started with the next course. You guys helped me find my passion!

By Efrey G A

Nov 2, 2020

A veces creemos que todo está aprendido y no es así, este solo fue el de fundamentos y ya estoy animado a continuar con los otros cursos. Gracias a todos.

By Shambhavi B

Oct 10, 2020

It was very good experience learning with Google. I hope the next courses are also as informative and amusing as this one. Keep the good work up. Cheers!

By Mohammad S R

Aug 26, 2020

In one word Fantastic course, really loved the hands on labs on cloud with practical knowledge base links helped to gain in depth understanding on basics.

By Paul

Aug 23, 2020

Very good course. Teaches fundamentals for how computer works using binary systems, building a computer, networking and customer support responsibilities.