I really enjoyed this course. Being someone who hasn't had much experience with computers, this introduction has given me the confidence to seek out more knowledge.

Very well done course, learned stuff i didn't know about computers before and i feel like i have a better grip on customer service along with basic computer skills.

The way Google has this course set up is amazing. The self-paced and not all crammed in one video makes it easier to digest the knowledge and helps anyone succeeds.

This course is a good beginner course on the track to becoming an IT Support Specialist. I would recommend this course to anyone looking to start t=in the IT field.

This course is absolutely fantastic, everything about it from the design, to the lectures all speak volumes, great work it it up, many will benefit in so many ways.

loved it, very great introduction on fundamentals and very captivating, really happy to continue courses to get certified and pursue a job in information technology

Great course! Received some really good information on fundamentals of computers and information technology and I really feel like I'm going in the right direction!

I have learned a lot of skills in solving various problems. And learned about computers It also learned how we should have to solve problems for our customers well.

This has been such a wonderful experience. I am so happy that this program was created and designed for people like me who are interested in making a career change.

Very informative, doesn't force you to learn things that you may already know, and allows you to move at your own pace. Everything I would want from a first course.

I really appreciated this course. I learned so much more than I originally knew, and this course gave me more confidence to explore more challenging subjects in IT.

the course is so cool to learn!! the instructor explains clearly the content and they also motivate student which make the student love the course. thanks to Google

Very informative. Covered a broad range of issues and topics that would help me build on what I know and what I wanted to learn. A great introduction to IT support.

For Beginners its great way to start with this course.specially those have interest in IT ,but don't have much knowledge have clear their doubts and myth about IT.

Thanks for such informative course. I will definitely recommend this course to someone who want to learn IT support from scratch. All the best ! Keep Learning ! :-)

It's a very good course. Learnt the basics of IT and all the course structure well organized. Explaining and the instruction are very clear. Got a lot of knowledge

They try their best to help you learn and pass so you can be successful in whatever field in IT you decide to go into. Thank you for Technical Support Fundamentals.

I really enjoyed this course. In this course I learnt a lot of things like what is hardware, software, networking, troubleshooting.

Thanks all of the Coursera team.

Informative, albeit a bit basic. This will be helpful for those who need a ground-up approach to these subjects, as not everyone is informed on computer technology.

I had a wonderful experience in the course and I learned a lot of new information that going to make my beginning journey and background be more powerful to start .

Great intro into a world that is foreign to a majority of people. I am looking forward to the rest of the course and excited for the possibilities that can follow!

Great, introductory course on Technical Support. Learned a lot, confirmed a lot and am ready to move to the next step in starting a career in IT. Thank you so much!

It was great to be able to get a refresh on alot of the basics but also still be learning new concepts, as well as new ways to think about the thing I already know!

A great primer to the world of IT Tech Support. I was very engaged throughout and I appreciated the thought and effort that went into creating this course. Thanks!!

We should never stop learning because life never stops teaching. Thank you for the opportunity to learn and helping me advanced my personal and professional growth.