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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
154,780 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

ES

Jun 2, 2020

This was a very fun course! I really enjoyed the style and pace of the information given. A lot of technical information was given while the course made it easy to take in and comprehend the material!

NM

Jul 18, 2022

Great course for beginners and experts. Easy to understand and a good refresher for those who have been into IT for a long date. Recommend it to everyone looking for a high quality course on coursera.

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4226 - 4250 of 10,000 Reviews for Technical Support Fundamentals

By Amer O

Jun 2, 2022

Alhamdulillah , I am so great full , i am ready for the Next Certification. i recommend this certification toi everyone interested in it filed, God bless you guys.

By Analyst G

Apr 7, 2022

Es increible las habilidades y conocimiento que adquiri en este curso, quiero seguir aprendiendo acerca del soporte de ti y todolo que puede hacer un especialista.

By Tracie H

Feb 1, 2022

This course was really good. It covered tech support fundamentals in a challenging but understandable way. It filled in numerous gaps in my overall tech knowledge.

By Joshua R S A

Jan 28, 2022

Iam planning to take more course related to IT industry as an entry level before I move on to a different path of management. OR maybe I can venture in programming

By mahdieh z

Jan 4, 2022

Hi dear

 I successfully completed this course but I can not get it certificate. I verified my ID several times but again I could not get my degree. please guide me.

By JOSE A

Nov 28, 2021

HIGHLY RECOMMENDED FOR THOSE WHO DO NOT KNOW MUCH ABOUT IT AND WANT TO LEARN THE BASICS AND PRINCIPLES. AS WELL AS OBTAINING A CERTIFICATE AT AN INEXPENSIVE PRICE.

By Boateng D A

Nov 4, 2021

The course is excessively standard and I rate it extremely high for all IT enthusiast. Learning made easy. Thanks to Google for making an awesome course like this.

By Matthew B

Oct 11, 2021

Great course for beginners, still had valuable information for people who have already worked in the field. I'm glad i took it, and got some valuable information.

By john n

Jun 22, 2021

This was a good refresher of the basic of Technical Support. It was simple precise, easy to understand, and hands on with lecture notes. I would highly reccomend.

By GOPINATH

Apr 2, 2021

It was very helpful for everyone to learn about the process in IT support especially for a new comers this one is very helpfull and also for a experienced peoples.

By Prince K

Mar 9, 2021

I do many stuffs without knowing I'm doing them right and wrong but this course has just taught me to be more open minded whenever I do those stuffs the next time.

By Christ A

Dec 28, 2020

Than gratifying seeing this course, my restlessnesses all over the course have demonstrated me Everything on the technological and information technology advances.

By Yahya A

Dec 6, 2020

This course helped me to get to know about the IT support industry, and also change my mind to be a IT support specialist. I will complete the whole certification.

By Cher R

Nov 29, 2020

This course met my objectives. I wanted to know more about the basics of computers, and this was a very interesting introduction with a lot of hands on activities.

By Oliver P

Sep 24, 2020

muchas gracias por la oportunidad y pues deseo seguir estudiando y aprende mas sobre la tecnologia y gracias a Cousera Guatemala por la oportunidad de aprender mas

By Bryant W

Aug 16, 2020

This course is a great refresher if you're already in the field of IT but also a great starting point if you have no experience in IT. Highly recommend this course

By Alex S

Aug 16, 2020

This was a great course. I would absolutely recommend it to someone who is interested in learning a little bit more about what IT is and why it is important today.

By Victor A

Aug 9, 2020

Awesome, challenging, interesting and well structured to deliver the knowledge and test understanding of same in a stimulating manner that pushes one to want more!

By Farit C C

Jun 23, 2020

It was the most satisfying experience I ever had in my life. Now I have finished the course I feel really motivated to take as many courses as I can. Thanks a lot.

By Heather Z Z

Jun 15, 2020

This course was awesome. Google is great about empowering students to do their best and to go beyond the learning in the course. Cant wait to take the next course!

By Jeff M

Jun 9, 2020

Great concepts. The course is very well organized and easy to understand. The teachers are very knowledgeable and professional. I wish I had this vibe in college.

By Purushottam B

May 18, 2020

It is the best course that I have ever come through to be familiar with basic and foundation knowledge of computer and interconnecting with other computing device.

By Noemí C L A

Apr 30, 2020

This course changed the way I see technology and the Internet. Now I feel passionate about IT and I am looking forward to continue learning more and more about it.

By Deleted A

Apr 28, 2020

The content is challenging, but the creators of the course have found a way to communicate new concepts to the student in clear, concise fashion. Not an easy task.

By Ram D

Mar 31, 2020

Technical Support Fundamentals provide me the general knowledge about the IT support professional. Thank you coursera for providing such a beautiful online course.