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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
154,780 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

SD

May 15, 2020

I actually have some experiences in IT so doing the course was very easy for me, but the content is awesome. It will be really beneficial for a beginner. I am looking forward to complete next courses!

SS

Feb 3, 2022

Great course for beginners and experts. Easy to understand and a good refresher for those who have been into IT for a long date. Recommend it to everyone looking for a high quality course on coursera.

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4751 - 4775 of 10,000 Reviews for Technical Support Fundamentals

By Ronan S

Sep 16, 2019

Some basic IT fundamentals but some of information that I don't know about it even though I'm have experiences with IT ..Thank you for this opportunity.

By Jeanette H

Feb 9, 2019

I enjoyed this course, it was informative, as well as keeps you interested. It's so refreshing to be able to stay intrigued during the learning process.

By Destini M

Jan 25, 2019

One of my favorite courses so far! Very detailed and easy to understand the material. I would recommend to anyone who wants to get into the IT industry.

By Miralkumar A S

Oct 19, 2018

I am thankful for this online course, I got enough basic understanding of computer Software, Networking, OS. I will look forward to go with next course.

By Brandon K

Sep 30, 2018

The course starts out a little rough but, by the end I felt very confident about the information being provided. It gets even better in the next course.

By Elisabeth T

Aug 21, 2018

Great course and very well done. It helped me know this was NOT my area! So I'm now looking for a course in coding. Thank you so much for your guidance.

By Eric B

Jun 18, 2018

Great into into the world of IT. Gives a broad view of the differing specializations within the field as well as some base level knowledge of computers.

By Monique H

Sep 22, 2023

Loved it was made very easy to learn the information and I feel so good about getting this 1st certificate. Give me the gas to keep trucking ty so much

By Judith R

Aug 25, 2023

A well presented course for those of use just beginning in the field of IT. I will definitely be signing up for further courses. Thank you all so much!

By Sheetal G

May 20, 2023

its best learning platform for those student who really want the knowldge about IT feild do hard work its very useful and practical perform base course

By Daryl J S

Dec 22, 2022

Very helpful and informative when it comes to educating students that has no preconceive knowledge about IT and are starting to learn the fundamentals.

By Sam H

Oct 27, 2022

A great place to get your feet wet in this ever changing industry, the fundamentals presented here help build the ground work to a bright future in IT

By Menye M A

Oct 15, 2022

This Course was well-detailed and explained very well. I understood it easily as it was taught in a language that even a novice in tech can comprehend.

By Patrick W

Aug 30, 2022

It was very intresting,I lookforward to learning more about linux command line and networking I am so courious. I have a strong desire to learn more.

By Faith K

Aug 13, 2022

Every beginner in tech should definitely apply and go through this course. It is very consumable, insighful and beginner friendly. Such a great course.

By Mynul H

Feb 16, 2022

what anamazingcourse,soimportantinformationandyetsoeasytounderstand,Quizzesareveritablyusefulforlearningprocess,takethetimedemanded, it willbeworth it.

By Dean

Feb 15, 2022

The videos are broken down into bitesize chunks which really helps to learn. The videos and layout are the best I've seen for online learning, thanks.

By Joshua C

Feb 10, 2022

I feel like this was a good introduction to IT support. It made me feel like I'll be able to complete the specilzation and I look forward to doing so.

By Michael M

Dec 2, 2021

This course is excellent and I now feel confident that I can learn the necessary information and gain the skills needed to have a successful IT career.

By henry e

Oct 1, 2021

mehnn.. this course is a lot to learn especially if you are much focused on gaining the required skills and not just certification. thanks to the team!

By Claudia V

Aug 16, 2021

This course has been amazing!!! It has awakened in me the desire to continue deep learning in the Tech area!! I am very excited to continue learning!!

By emaan f

Aug 4, 2021

I've learned a lot from this course from starting a computer to building/assembling a CPU and I'm looking forward to learn more on coursera and google.

By Mach1_ M

Jul 19, 2021

im very impressed and satisfied with how the structure of the course is so far. information explaned very easy with videos describing info and details

By Fabio L

Jul 16, 2021

This course was perfect to just getting into the world of IT! I found it very helpful and only made me want to continue pursing this career even more!

By Todd B

Jul 3, 2021

A wonderful course. Actually, the type of course I was looking for. Everyone associated with this program should be proud of what they've put together.