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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
154,780 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

SD

May 15, 2020

I actually have some experiences in IT so doing the course was very easy for me, but the content is awesome. It will be really beneficial for a beginner. I am looking forward to complete next courses!

SS

Feb 3, 2022

Great course for beginners and experts. Easy to understand and a good refresher for those who have been into IT for a long date. Recommend it to everyone looking for a high quality course on coursera.

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4801 - 4825 of 10,000 Reviews for Technical Support Fundamentals

By Troy B

May 30, 2019

The modules are in depth, but explained in a manner that can teach even someone who has very little experience with anything IT related can understand.

By Darryl B

Feb 5, 2019

I really enjoyed this course. It was a great introduction for persons new to IT. I was familiar with many of the concepts but it was a great refresher.

By Chandler D

Aug 28, 2023

Very good program. I would have liked a little of more experience in networking, but it did a really good job explaining hardware and their processes.

By Deleted A

Aug 7, 2023

Very informative and great for beginners with no IT knowledge. This course will give you a great foundation for whatever career in tech you want to do

By JOLLY O (

Jul 14, 2023

IT Technical Support Fundamentals was a beautiful journey and Coursera presented in a fantastic way. I'm Iindeed equipped to solve IT support problems

By mohamad n a

Nov 27, 2022

I learned a lot during my journey in this course

I look forward to learning more about this field in advanced courses

Thank you for this valuable course

By Jeremy B

Nov 11, 2022

I enjoyed every minute of this course. It breaks things down into an easier understanding via Technical Support/Foundations of IT. Highly recommend.

By Chima N

Oct 1, 2022

I am very satisfied with this course because it improve my knowledge in the field of IT and increase my desire to pursue a career in this direction.

By Mohammad S

Oct 1, 2022

Wow what a learning. Really thankful for all your helpful and easy to understand video whcih definately give more information regarding on IT topics.

By N

Sep 17, 2022

Very Informative on Basic Information about computers whilst explaining in depth details about a wide range of computer related tasks and informaton

By junaid a

May 28, 2022

Instructors have a great way of explaining everything!! they make all cocepts so simple that its easy to understand, remember and put it to practice!!

By Filip S

May 25, 2022

Excellent for the beginners but a little bit too "dummie proof" in my opinion But I understand that not all people have tech background so it's cool

By Ra'Heem C

May 19, 2022

It is a great high-level overview of the basics of IT support. Beginners will likely walk away with a wealth of knowledge and a craving to learn more.

By Ravuth O

Mar 26, 2022

The best and I actually enjoyed going through each and every section. I never thought I would say this! They made it informative and fun. Thank you!

By Willy B

Feb 6, 2022

Esse curso me fez entender muito sobre os principais fundamentos de suporte. E com isso dar inicios as atividades de suporte de uma forma mais eficaz.

By Timothy A

Jan 4, 2022

This course is very informative... It gives you a realistic approach even though the learning environment is virtual, and I am yearning to learn more!

By Rasheed A

Nov 17, 2021

I am overwhelmed with joy. I really learnt great things and aggravate my passion for still choosing the I.T field. Many thanks to Google and Coursera.

By Ayush G

May 13, 2021

Thanks coursera for providing such a big platform where we can learn a lot new skills that will eventually heps us to grow in our professional career.

By Tamunosiki J O

Apr 13, 2021

This course is very interesting and impactful. It made me understand the foundation of computing. The additional reading resources where very helpful.

By David B M

Mar 9, 2021

Great course. The materials and the supplemental materials were awesome. The instructors well prepared and people that work with technology everyday.

By Sir K T

Feb 24, 2021

I'm satisfied with all the content I learned on Google Support Fundamentals. I'm so interested in learning more IT fields and expanding my knowledge.

By Anirudh B

Feb 4, 2021

This is great introduction to IT and technical support fundamentals. I loved the videos and the hands-on labs. This course is apt for beginners in IT.

By Kevin N

Feb 3, 2021

Great introductory course! I really enjoyed the fundamentals course and look forward to the other courses in the Google IT Professional Certification.

By Arianit S

Oct 2, 2020

Very dynamic course with a combination of videos, text, random short quizzes and what not. I am personally enjoying this course. Keep up the good work

By richard m

Oct 1, 2020

Fue excelente el curso. Agradezco la oportunidad. La verdad es muy bueno, aprendimos muchisimo. Y nos ayudara claramente en nuestro dia a dia laboral.