
Dubai College of Tourism
Skills you'll gain: Front Office, Telephone Skills, Hotel Operations, Guest Relations, Revenue Management, Greeting Customers, Office Procedures, Hospitality, Hospitality Management, Administrative Support and Clerical Tasks, Verbal Communication Skills, Upselling, Interpersonal Communications, Communication Strategies, Property Management Systems, Active Listening, Cross Selling, Computer Literacy, Operational Efficiency, Prioritization
Beginner · Course · 1 - 4 Weeks

EDHEC Business School
Skills you'll gain: Hospitality Management, Guest Relations, Hospitality, Hotels and Accommodations, Customer Service, Leadership, Leadership Development, Personalized Service, Customer experience improvement, Property Management Systems, Customer Complaint Resolution, Operational Excellence, Customer Insights, Sustainability Standards, Consumer Behaviour
Beginner · Course · 1 - 3 Months

Università Bocconi
Skills you'll gain: Food and Beverage, Hospitality Management, Restaurant Management, Product Quality (QA/QC), Global Marketing, Market Dynamics, Business Strategy, Consumer Behaviour, Value Propositions, Competitive Analysis, Brand Management, Growth Strategies, Marketing
Mixed · Course · 1 - 3 Months

University of California, Davis
Skills you'll gain: Virtual Teams, Team Leadership, Intercultural Competence, Organizational Leadership, Team Management, Cultural Diversity, Team Building, Diversity and Inclusion, Cultural Sensitivity, Leadership, Leadership and Management, Cross-Functional Collaboration, Cultural Responsiveness, Interpersonal Communications, Conflict Management, Relationship Building, Culture, Stakeholder Communications, Communication Strategies, Diversity Awareness
Beginner · Specialization · 3 - 6 Months

University of North Texas
Skills you'll gain: Hospitality Management, Hospitality, Employee Training, Human Resources Management and Planning, Performance Appraisal, Leadership and Management, Team Motivation, Training Programs, Human Resources, Customer experience improvement, Recruitment, Employee Performance Management, Human Resource Strategy, Legal Risk, Employee Onboarding, Talent Acquisition, Job Analysis, Interviewing Skills
Beginner · Course · 1 - 4 Weeks

University of Maryland, College Park
Skills you'll gain: Construction Management, Project Controls, Construction, Project Schedules, Project Risk Management, Cost Estimation, Construction Engineering, Cost Management, Sustainable Architecture, Change Control, Contract Management, Engineering Management, Project Management, Timelines, Scheduling, Sustainable Technologies, Facility Management, Sustainable Development, Leadership Development, Communication Planning
Beginner · Specialization · 3 - 6 Months
University of Pennsylvania
Skills you'll gain: People Management, Financial Reporting, Financial Acumen, Financial Data, Financial Statements, Social Determinants Of Health, Managed Care, Operations Management, Income Statement, Employee Performance Management, Financial Analysis, Leadership and Management, Health Systems, Health Care Administration, Innovation, Value-Based Care, Process Improvement and Optimization, Decision Making, Health Care Procedure and Regulation, Insurance
Beginner · Specialization · 3 - 6 Months

Starweaver
Skills you'll gain: Revenue Management, Capital Expenditure, Financial Statement Analysis, Hospitality Management, Cost Control, Financial Statements, Hospitality, Financial Analysis, Performance Measurement, Financial Management, Business Metrics, Budgeting, Financial Acumen, Income Statement, Benchmarking, Balance Sheet, Time Management, Leadership Development, Adaptability, Creative Problem-Solving
Beginner · Course · 1 - 4 Weeks

Dubai College of Tourism
Skills you'll gain: Hospitality Management, Online Advertising, Promotional Strategies, Hospitality, Digital Marketing, Marketing Strategy and Techniques, Consumer Behaviour, Customer Insights, Customer experience improvement, Marketing, Marketing Planning, Target Market, Strategic Marketing, Marketing Channel, Content Marketing, Market Trend, Customer Relationship Management, Adaptability
Beginner · Course · 1 - 4 Weeks

Dubai College of Tourism
Skills you'll gain: Revenue Management, Market Share, Market Intelligence, Competitive Analysis, Market Analysis, Key Performance Indicators (KPIs), Market Data, Benchmarking, Hospitality, Performance Analysis, Technology Strategies, Process Optimization, Business Technologies, Business Intelligence, Data Analysis, Strategic Thinking, Data Visualization
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Executive Presence, Leadership, Influencing, Business Leadership, Storytelling, Stakeholder Communications, Leadership and Management, Leadership Development, Strategic Leadership, Stakeholder Management, Stakeholder Engagement, Matrix Management, Strategic Communication, Communication, Cross-Functional Team Leadership, Empowerment, Communication Strategies, Composure, Non-Verbal Communication, Relationship Building
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Event Management, Event Marketing, Event Planning, Logistics Management, Hospitality, Logistics, Marketing Budgets, Hospitality Management, Planning, Operations Management, Budgeting, Promotional Strategies, Vendor Management, Coordination
Beginner · Course · 1 - 4 Weeks