Results for "customer+complaint+resolution"
Status: NewStatus: Free TrialSkills you'll gain: Root Cause Analysis, Corrective and Preventive Action (CAPA), Process Improvement and Optimization, Performance Measurement, Critical Thinking and Problem Solving
Status: NewStatus: Free TrialSkills you'll gain: Billing & Invoicing, QuickBooks (Accounting Software), Billing, Invoicing, Billing Systems, Accounts Payable and Receivable, Payment Processing and Collection, Investigation, Claims Processing, Accounting, Customer Complaint Resolution, Email Automation, Analysis, Cash Flow Forecasting, Business Process Automation, Automation, Document Management
Status: NewStatus: Free TrialSkills you'll gain: Customer Service, Customer Relationship Management (CRM) Software, Customer experience improvement, Customer Relationship Management, Customer Engagement, Customer Data Management, Customer Insights, Digital Marketing, Trend Analysis, Data Analysis, Business Reporting
Status: NewStatus: PreviewLogical Operations
Skills you'll gain: Customer Service, Customer Relationship Building, Customer Support, Customer experience improvement, Customer Complaint Resolution, Customer Retention, Customer Engagement, Greeting Customers, Communication, Interpersonal Communications, Telephone Skills, Active Listening, Conflict Management, De-escalation Techniques, Crisis Management, Crisis Intervention
Status: Free TrialESSEC Business School
Skills you'll gain: Mediation, Negotiation, Contract Negotiation, Communication Strategies, Conflict Management, Verbal Communication Skills, Active Listening, Cultural Sensitivity, Intercultural Competence, Cultural Diversity, Diplomacy, Relationship Building, Labor Relations, Interpersonal Communications, Strategic Partnership, Case Studies, Non-Verbal Communication, Leadership, Communication, Planning
Status: NewStatus: Free TrialSkills you'll gain: Customer Relationship Management (CRM) Software, Customer Relationship Management, Customer experience strategy (CX), Customer Success Management, Customer Acquisition Management, Customer Analysis, Customer Data Management, Brand Loyalty, Customer Retention, Customer Relationship Building, Customer Engagement, Organizational Strategy, Marketing Automation, Case Studies, Value Propositions, Market Analysis, Portfolio Management, Analysis, Business Strategy, Competitive Analysis
What brings you to Coursera today?
Status: NewStatus: Free TrialSkills you'll gain: HubSpot CRM, Brand Awareness, Surveys, Survey Creation, Google Analytics, Customer Service, Customer Relationship Management (CRM) Software, Customer experience improvement, Customer Relationship Management, A/B Testing, Customer Insights, AI Product Strategy, Customer Analysis, Marketing Analytics, Target Audience, Customer Data Management, Data Analysis, Customer Retention, Digital Marketing, Performance Measurement
Status: NewStatus: PreviewLogical Operations
Skills you'll gain: Customer Service, Greeting Customers, Workflow Management, Sales Strategy, Customer Support, Customer and Client Support, Customer experience improvement, Leadership, Cross Selling, Sales Support, Team Leadership, Active Listening, Customer Complaint Resolution, Organizational Skills, Stress Management, Verbal Communication Skills, Customer Communications Management, Communication, Conflict Management, Needs Assessment
Status: Free TrialCVS Health
Skills you'll gain: Active Listening, Call Center Experience, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Empathy, Interviewing Skills, Cross Selling, Data Entry, Customer Relationship Building, Upselling, Teamwork, Customer Complaint Resolution, Conflict Management, Retail Store Operations, Transaction Processing, Cash Register Operation, Communication, Time Management
Status: NewStatus: Free TrialSkills you'll gain: Conflict Management, Active Listening, Creative Problem-Solving, Negotiation, Interpersonal Communications, Leadership, Communication Strategies, Stakeholder Management, Communication, Business Communication, Stakeholder Analysis, Team Leadership, Strategic Communication, Cultural Sensitivity, Stakeholder Communications, Collaboration, Business Leadership, Organizational Leadership, Leadership Development, Cross-Functional Team Leadership
Status: PreviewStarweaver
Skills you'll gain: Loyalty Programs, Customer Relationship Management (CRM) Software, Customer Retention, Customer Success Management, Sales Management, Marketing Automation, Marketing Strategies, Business Development, Performance Management, Performance Measurement, Data-Driven Decision-Making
Status: Free TrialUniversity of California, Irvine
Skills you'll gain: Conflict Management, Negotiation, Mediation, Intercultural Competence, Cultural Diversity, De-escalation Techniques, Active Listening, Interpersonal Communications, Communication Strategies, Emotional Intelligence, Cultural Sensitivity, Case Studies, Problem Solving, Stakeholder Management, Cooperation, Teamwork, Verbal Communication Skills, Strategic Communication, Leadership, Communication
In summary, here are 10 of our most popular customer+complaint+resolution courses
- Resolve Recurring Issues with Continuous Improvement:Â Coursera
- Automate and Resolve Invoicing Disputes Fast:Â Coursera
- Analyze and Respond to Customer Sentiment:Â Coursera
- Customer Service:Â Logical Operations
- Negotiation, Mediation and Conflict Resolution:Â ESSEC Business School
- Customer-Centric CRM Strategy and Management:Â EDUCBA
- Customer Analytics & Intelligence:Â Coursera
- Excellence in Customer Service (Advanced):Â Logical Operations
- CVS Health Call Center Customer Service:Â CVS Health
- Leadership 101:Communication,Conflict resolution&Negotiation:Â Creo Incubator
