The insight for someone like me not coming from the I.T. world, it was very informing a easy to understand. The knowledge of were it all started and the explanation of the lengo made it easy for me to understand.

I learnt a lot through this course . I especially like the presentation of all the instructors .there was a certain order to the way the introduced themselves , what they do in google and how vast the industry is

O curso é muito bem elaborado pela equipe do Google e alcança perfeitamente os objetivos propostos. Recursos de vídeo e leituras complementares reforçam a aprendizagem. Gostei muito e vou continuar até o final.

Very straightforward, transparent, and easy to digest. I suggest this to anyone who is curious about it. Personally or professionally, I think this is a great, almost need-to-know course for anyone young or old.

This course filled in the knowledge gap and refined the skills that I already had as hobbiest. As I progress I am positive I will further enjoy the style of teach and being able to abosb the information quickly.

this course truly covers all the basics of computer and support roles in the IT field . i highly recommend for anyone starting a new role in IT especially if you are from non traditional tech role or background.

this course is so helpful and the way the instructors deliver the modules are concise and easy to understand. i love learning and thank you so mush for giving us a chance to learn a lot about technical support.

I thought this course did a good job of introducing concepts and going over concepts someone might have already learned. Which is a good step in retaining information to have the building blocks of an IT career.

This is a dream come through for me,the ideas gotten,my mindset and some many thing that I cant mention and i believe that the knowledge gotten from here will not only make me outstand but also set pace for me.

Excellent course for beginners, very well instructed, easy and smooth! If you are a fresher in the IT field or pursuing a career change, this course will cover all the basics! Good luck and keep up the good work

Wonderful course, thank you for creating this material in a way we can practice and actually reinforce what we listen, I love the questions in the middle of the video and quizzes. Videos are very well explained.

This course has helped me a lot on my journey to understand the IT world. I have learned the fundamentals of IT Support, the different parts of the computer, their language and how they communicate in a network.

I had a great time learning these usefull skills in IT and I will need to review the material again to solidify what I have learned. This a an excellent way to learn IT without the pressure of deadlines to meet.

I thoroughly enjoyed this course because it assumed that you knew nothing (or very little) and went from there. Often courses jump too far ahead and you get lost immediately. This is definitely a beginner class.

This is a really fun and intriguing course to learn easily about technical terms and detailed information. the instructors are great and made the course really intresting to learn and really easy to understand.

Trainers are extremely knowledgeable and very passionate to help the students. The training is fast-paced, a lot of information taught in a short period of time. It is all worthwhile. Best value for money spent

I Love this course. I think it is necessary for all who are looking to start there IT career path. I love to learn from Googlers and desire to be a part of it. I will soon be a part of Google company, Inshallah.

I think this course is a great opportunity to help learn about the area as important as IT, even more the great task of providing support and help in the support area, so that the processes continue their course

Really enjoyed the course. A couple times I watched videos and did not receive credit for it, but other than that, functionality and delivery of the information and activities was pretty seamless and stressless.

This is a great course! They teach the basics of Computer Science like 'what is a bit', 'how to build a computer from scratch' and etc. In the end, there is a section approaching the concepts of troubleshooting.

I have a quiestion, suposed i was finished my 2 level only the exam i will do it again, i check today and this level rith know look like is not done!! if i didnt done this level, i was didnt start the 3er level.

This is a very well structured and motivating course that helped me a lot when I decided to continue. Personal stories of people from different backgrounds meant a lot to me and I found a lot in them. Thank you.

Great course to get start giving me a good foundation for my future career in IT. Classes were not to difficult to navigate, and the lab was a little tricky at first, but the support team and video's were great.

This was a great course to get my feet wet. A couple of the Labs were a little buggy. It was nothing I couldn't handle, personally, though less tech-savvy users might have more trouble. Overall, great course.

Pretty general Information about the IT world, easy & fast to consume, with a real-life focus problem-solving and soft skills lessons, prepping for the job interview. Satisfied so far, definitely worth my time!