Great, concise, thorough instruction that was easy to follow and work at my own pace. I learned a lot about the technical side of a computer's hardware, and had a great refresher on the troubleshooting aspects.

Excellent course to get you started in IT. It's engaging, fun, easy to follow and really delivers the information in multiple ways to ensure no matter what typer of learner you are, you'll be able to follow it.

A fantasic fundamental course into IT support. I would definitely recommend this course to anyone wanting to get in to the industry. Great videos and reading material and some great labs to test your knowledge.

These classes are amazing they teach you everything you need to know and more. I love that these classes work with my schedule and you can get on where ever you have free time to work on completing the course.

I really appreciated starting from zero with the explanations, for having the right view on the subjects. The teachers were very charismatic and their speech very encouraging.

Congrats!

Can wait 'till next one !

I consider that the course is very good because it starts from scratch and has many and varied approaches, which enriches it. The human aspect of the course, whose essence is purely technical, is not neglected.

The course was very informational for people who are just getting started in the field. I would recommend to anyone wanting to gain a better understanding of what IT is and how it is a part of every day life.

It takes times to verify ID and,doesn't accept other IDs can't receive certification to share on Linkedin and the exchange of courses are terrible, once I access a course I can not access the other for review,

I would highly recommend this training for anyone who isn't familiar with computer technology and everything that surrounds it or for even those who are to brush up on what they know and things that they don't.

Super Quick! Introduction Level! Transferable College Credits! Only $39 per month! What more can you ask for? I finished in 2 weeks with zero prior experience. Even if I don't gain a new career, I was worth it.

For someone who has been in the IT field for 4 years now really enjoyed this course just touching up on things I feel that I have forgotten over the years since they slip through and or not used all that often.

This course is a solid and perfect start to dig the world of IT , completing the full track till the end was a beautiful journey , I'll go through the rest of courses till obtaining the professional certificate

As an introductory course - amazing! I've learned so much and my desire to learn more has only increased. I'm pushed to tap in more to my creative thinking and find solutions to things I'm new to, or unsure of.

Good tech course for beginners, Good base to start the career course and advance little bit more to land you in a good job.

Appreciate the efforts of google and coursera helping many in their career paths......

its all a great experience to learn online with such a good courses , i am happy that i got a platform to know more with the best teachers and all support to make me aware and get all the fundamental correctly.

Loved this course, Hope I would be able to finish this Professional certificate. And also hope to able to land a job. Interview skills were also included in midst. that may help. Hope we achieve best out of it.

If possible, add Russian subtitles and please remove the tests in the middle of the video or put them at the end of the video. Tests in the middle of lessons distract and sometimes break off the teacher’s words

Google's Technical Support Fundamentals allows accessible materials in engaging formats that take into account a beginner user. If you are a beginner wanting to learn more about IT, this is the place to start!

This was one of the largest eye openers to me in the field of IT . Although my field is nowhere related to IT I'll make it to the top for sure. Thank you so much Google for coming up with this awesome course!!!

I thoroughly enjoyed learning different processes throughout the course. Each segment of the course presented exciting challenges to me. This prompted curiosity and heightened interest in the course material.

It was an amazing course.The knowledge I gathered was priceless.Anyone who is interested in IT should take this course and I think everyone should have the knowledge provided by this course regarding IT field.

It's very amazing can be part of following this online course of basic technical support. The course was provided very clearly in a step-by-step way. It's totally helped me to advance to this particular matter.

"Byte" sized learning that is easy to understand and follow. Instructors are humorous and make the learning fun! Learned a lot from this course and can't wait to move on to the next one! Highly recommended!!

I had great prejudices against online trainings. this course was the turning point for me. Although my English wasn't very good, the course was great for me. I hope I enjoy the same pleasure in other trainings.

Very good introduction to IT in general. Even when used to use internet and different software it is good to get more info about how everything is put together all the way from hardware to software and networks