Definitely learned a lot of new content taking in consideration that I am completely new to the IT world. Learned new terms, actions, and solutions that I can apply into the real world.

This introduction to IT support is full of educational and intriguing content. I loved learning new things along the way and this course has sparked my passion to pursue a career in IT.

I knew some of the topics that this course talked about. But there were things that I didn't know. And I am glad I am taking this course to learn more and follow something I want to do.

Was pretty good for someone that has had no education on the subject but I assume these topics must go much deeper because I still have alot of things to learn and unanswered questions.

I really enjoyed doing this course I have learned many things I didn't know and expanded on many things I already knew changing the way I use and look at the things that I already knew.

very helpful to anyone new to tech and a lot of good info about all aspects from beginning of computers to customer services skills that are needed to know about being an IT specialist.

Great course, helps solidify the basics of IT in a way that anyone could pick up and understand. Whether you are someone who knows computers, or completely new to them. Great structure!

I am Really satisfied after accomplishment of this course.Overall content, exercises, instructors. Method of teaching was un-expressible in words. Thankyou Coursera & thankyou GOOGLE :)

This was done exceptionally well for people who are interested in getting into IT. It was easy to follow and engaging enough to prevent boredom. Can't wait for the next week of lessons!

The hands on experience with each lesson definitely make it easier for new and returning users of the it field. The instructors are personable and seem passionate about what they teach.

Excellent introduction to the IT Field. I came into this course with no computer knowledge and left with an understanding of binary, learning how computer hardware works, and much more.

A great introduction for anyone that wants to even possibly pursue a career in the IT field. It teaches you the basics of anything from how to build a computer to how to code a network.

I recommend this course for whoever want to build a solid career from scratch in the world of IT. Great instructors and supplementary readings that helps set you up for future courses.

This is my first course, so it was a bit challenging for me, but I do like the experience. So far, I have also learned a lot. I love the videos, the reading, and the computer building!

Really I found this course helpful for me in all of my area knowing about computer, networking, OS, troubleshooting, and software are wonderful . enjoyable and effective course I took.

I am following okay. The labs are a little confusing. Overall, I love the convenience of learning on my own schedule. Lastly, the course is very interesting and easy to follow so far.

Learning this course has exposed me to a widerange IT essentials and made me debunk the notion that its hard to get into tech. I'm super excited to delve depper to gain more knowledge.

It's a best course for me because i have not any degree and this course will InshaAllah boost my resume and skills too. Thanks for creating this kind of amazing certification course !.

Very good introduction on the reality of I.T. support. The course touches on most aspects of I.T. support and gives you a feel for what future education in this field will consist of.

Please can my name be written as ADEJORI RACHAEL KEHINDE on the certificate,i would really appreciate it. Thanks so much to the Cousera and Google community for this great opportunity.

All the content were so amazing and he delivery was on point, making it easy to understand. The practical sessions were also very great in helping to understand what was being taught.

I really love how well this explains all of the components and they make it where you can understand it fully to where all you have to do is listen and answer the questions at the end.

I'm really happy about my achievement. thank for google and coursera creating this kind of amazing course for all the people. great course hope see this kind certificate more and more.

If you have no knowledge of IT, this is a great first step. If you have some to a lot of knowledge, you can still learn something you may have forgotten or pick up on something useful.

Convenient, affordable, and taught by a group of diverse individuals who are highly qualified professionals. The skills are just what I needed as I pursue a role in the tech industry.