It was a great course! It provided direction on how to manage Support questions best and I really appreciated that!

The course desinged for popularisation IT technologies among people who looking knowlege in a new field of activity

This course was well worth time it took to learn Tech Support Fundamentals. It now time to move to the next course.

This course was great, Very informative and to the point. Although i knew most of the information it was very nice.

very good learning method, logical sequence of modules. it allowed me to learn and advance in the field of IT bravo

Mi experiencia con este curso a sido muy satisfactoria, continuaré para así mejorar mis habilidades, lo recomiendo.

it is very good learning this course ,also very helpful and i am provided with more knowledge through this course.

I found the course to be detailed as first of its courses it followed 101 of basic computing and customer service.

very good course, short videos on topic, with high organization of the materials to be shown through the course.

Great interactive course with lots to learn if you are brand new or already in the field of information technology!

So much valuable content and amazing instructors. This is the complete course to becoming an IT Support Specialist.

It was an awesome experience and I also gained and learned a lot in this course module. Thanks to Google & Coursera

Great information, under standable videos I believe that you need to watch some vieos a few times to get the point.

Thank you Google for this awesome course and please save a seat for IT support specialist because I an coming soon.

This course was useful as a reminder for people who already know IT or those who are complete beginners. Great job!

Course was well put together.

Videos were really well constructed.

Great course to get your foot into the door in IT.

Its very useful to me,and the beginner teaching is easily to understand.its very interesting to learn.thanking you.

I am really so greatful for taking this course that has made me to learned a lot and prepare me for my career goal.

the course it was really amazing for me I learned a lot of things with this course

thank you so much Google/Coursea

first time learning in this type of platform is great experience for me and the course which I am intrested in (IT)

In this course I learned about more computer, software, hardware, networking, operating system and troubleshooting.

Alot of it was confusing because of the layout but other than that the material it self was very well put together.

Excelente para iniciar un cambio de carrera o adquirir conceptos básicos de los fundamentos técnicos en computación

me gusto aprender sobre soporte en TI, ahora tengo una visión mas clara de como funcionan los equipos electrónicos.

I have learned a lot and the love for IT has increased. Thank you. Im definitely recommending this course to others