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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
152,397 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

VM

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I would recommend spending hours completing your course if your are currently unemployed and have the time to spare time to learn a new skill to improve your career, its precise, easy and informative.

KD

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I am having issues with the Qwik Lab and can not get a response so I can finish the course.please can someone help me as now for what ever reason when I tried to figure out what to do now I am blocked

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9126 - 9150 of 10,000 Reviews for Technical Support Fundamentals

By Martina M ( L

Apr 15, 2021

This was a very well rounded with lots of info to learn and simple but challenging courses.

By Chris L

Apr 5, 2021

I enjoyed the course, so far. I feel like I have a good foundation that I can now build on.

By Donna H

Feb 17, 2021

Love the informal format and all the individuals who were easy to relate to and understand.

By Thaddeus A

Jan 24, 2021

My best experience as an online student. Thank you coursera, thank you google. I'm grateful

By John P

Dec 26, 2020

I think i have just started with this i will continue to challenge my self and try my best!

By Gerardo B

Dec 15, 2020

muy bueno el curso espero seguir mejorando y aprendiendo en este nuevo mundo para mi de IT

By Michael S

Dec 12, 2020

I thought it was very nicely laid out and a superb introduction to IT support fundamentals.

By Luis M M

Dec 9, 2020

muy buen curso para las personas que se estan familiarizando con el mundo de la tecnologia.

By Steven R

Dec 5, 2020

Very great course. I learned so many valuable tools that without it, I would have been lost

By Raffy L

Nov 26, 2020

Thank you so much for the opportunity to learn more about being a IT Technical Support . :)

By Paulo d S

Nov 24, 2020

Great intro course. You're gonna learn the base and be ready to move on to the next course.

By Khalil K

Nov 22, 2020

highly professional, great instructors, definitely recommend it if you're interested in IT!

By Geomar C

Oct 27, 2020

This is really helpful even if your newbie. The content was amazing and easy to understand.

By Rafi D

Oct 25, 2020

course gains you confidence , shows you how to use your head and learn on your own amazing.

By Kevin C Z E

Oct 25, 2020

its very interesting, this course , thanks google you open de window to introduce IT suport

By Ronald C

Oct 17, 2020

Excellent course. I think I have found something that will make me put myself to work hard.

By satyanarayan p

Oct 1, 2020

Excellent work. The best course to step in to the IT Profession. Thanks Google and Cousera.

By JOSEFINA H

Sep 22, 2020

Debo felicitarlos. Mi primer curso online. Aprendi, me mantuvieron motivada. Muchas gracias

By millicent n

Sep 20, 2020

it was a a very insightful course. i look forward to the other courses in the certification

By Yustinus P L

Sep 16, 2020

It is a valuable experience and learning for developing my IT Support capabilities. thanks.

By Mohammad S

Sep 12, 2020

Overall, the contents are perfect but a little limited in time and resources.

Thanks anyway.

By Kenneth C

Sep 11, 2020

Very informative and thorough. Thank you Google for given us the opportunity to learn more!

By Lukas L N

Sep 2, 2020

Fundamental notions of support in software, hardware, user interactions and troubleshooting

By Muhammad A

Aug 30, 2020

I thoroughly enjoyed the course by learning new things and skills. Best team of instructors

By DIEGO F V M

Aug 28, 2020

excelente curso para aprender un poco de todo lo que conllevar especializarse en soporte ti