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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
152,397 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

VM

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I would recommend spending hours completing your course if your are currently unemployed and have the time to spare time to learn a new skill to improve your career, its precise, easy and informative.

KD

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I am having issues with the Qwik Lab and can not get a response so I can finish the course.please can someone help me as now for what ever reason when I tried to figure out what to do now I am blocked

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9201 - 9225 of 10,000 Reviews for Technical Support Fundamentals

By Tobi R

Jul 20, 2022

im really glad i took this course it has been nothing but more knowledge and understanding

By Luis G

Jul 20, 2022

definitely if you are interested in supporting it, this is a big step, it is very complete

By Ihezie J

Jul 15, 2022

This is an eye opener for me. I enjoyed all the courses and look forward to learning more.

By Silvia S

Jul 2, 2022

great content, most of it easy to understand. Lots of info in things needed for the course

By Abdullah A J

Jun 29, 2022

It was a good experience learning with coursera.

Looking forward to the next levels..

Thanks

By Jackie C

Jun 25, 2022

A great intro into the IT world. I am really intrigued and ready to progress my knowledge.

By Zaka B

Jun 15, 2022

It's fun and covers a lot of useful information, especially for someone just starting out!

By Lynn E D J

Jun 11, 2022

Amazing and solid introduction, better then my 2 year course at ITT Technical Institution.

By Marjorie C

May 29, 2022

This is a must for every IT Support Specialist with amazing content and hands-on practice.

By Lamboklang K

May 20, 2022

An eye opener for sure. Who knew IT could be that broad. I am excited for what is to come.

By Yangok “ W

Apr 5, 2022

Great course for all the begginers especially for those who wish to pursue careers in IT.

By Sajed L

Mar 30, 2022

Oustanding I can't wait for my financial aid to be processed im ready for the next course.

By Andreas G P

Mar 7, 2022

I a had wonderful and great experience to lern more about all the basics of the IT field

By Deleted A

Mar 4, 2022

Excellent course to sharpen and refresh skills that are very important in IT Support jobs!

By Peter N

Feb 15, 2022

The course materials are presented in an easy to understand manner by enthuasistic tutors.

By Josue A O C

Jan 14, 2022

Very good for someone who wants to see if they are interested in going into the IT field.

By Kelly C S

Dec 28, 2021

The instructors are very good explaining things and the course content is dense and fluid.

By Janece M

Dec 22, 2021

It was a great foundation for me to begin learning more information about the field of IT!

By hiddenstalker

Dec 1, 2021

Great for begginners with no knowledge and those who want to perfect their basic knowledge

By Douglas B

Dec 1, 2021

A best way to start at the IT industry, would recommend to anyone interested in the field.

By Roma H

Nov 12, 2021

This is a great course where you learn IT technical support fundamentals at your own pace.

By Aulia R

Oct 9, 2021

Thanks Google, This course help me to know ho to be Technical Support what industrial want

By Hernando B

Oct 2, 2021

Great course... It is very complete on IT Fundamentals. I very satisfied. Thanks Google...

By Alaba N

Sep 15, 2021

I have never had any online training experience that's this practical. Its worth the time.

By Валиуллин Ш Р

Sep 8, 2021

Amazing course. Interesting to watch and take part. Clear description and easy to do tasks