Essential, spot on, I liked the approach and the lessons and assignments are very balanced.

It was really refreshing on some courses, I definitely learned a lot of new things as well.

Very good intro in to the certificate program. Really sets you up for what is next to come.

In depth information. Really builds confidence in ones ability to resolve technical issues.

I really enjoyed this first course, I hope the second one is the same or better. Thank you!

Simple yet effective, goes over important reference material for where computers came from.

Pretty good overview to kick off the program and give a non-ITer the basic building blocks.

Very Top notch, Well designed, Excellent information throughout course. Loved the course.

One of the best course I have done it help a lot in my knowledge and communication skills.

Plan on going through it again. very refreshing and encouraging. Thank you all at Coursera

Through the course I learned so many information's that I would not get at the university.

This course

was fun entertaining

and peeked my interest

to hear all the different

stories!

Really cool course with lots of information and materials, plus an interactive interface.

An amazing experience with great learning that would assist me in my tech support job role

I enjoyed the exploration of the different possible paths a carrier in IT can take someone

Great initiation course to IT Support makes you want to go deeper and learn more and more.

Very informative and would recommend to everybody that is trying to learn more about tech!

I wish I knew about Coursera IT Support Certification courses a few years ago. Thank you!

course was great, it has given me so much more confidence in my IT knowledge and abilities

In depth and teaches you a lot of the basics so you can start your path into the IT world!

Very insightful and interesting. It focuses on the core principles. I really learnt alot.

Really interesting. If possible to add the types of support level, it will be interesting

Honestly a very good course for someone who wants to get a broad knowledge of technology.

I have enjoyed the course and look forward to experiencing others to further my knowledge!

Thank you! This was a great experience and learning! I added another skill in my toolbox!