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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
152,397 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

VM

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I would recommend spending hours completing your course if your are currently unemployed and have the time to spare time to learn a new skill to improve your career, its precise, easy and informative.

KD

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I am having issues with the Qwik Lab and can not get a response so I can finish the course.please can someone help me as now for what ever reason when I tried to figure out what to do now I am blocked

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9226 - 9250 of 10,000 Reviews for Technical Support Fundamentals

By Bradley H

Jul 16, 2021

Awesome course with some really great content and teachers! Excited to continue learning!!

By Steven G

Jul 8, 2021

I have been doing this a looong time and even I learned a few new things... very good job.

By Owen H

May 19, 2021

It is a pretty good course which provides a lot of fundamental knowledge for new learners.

By John B

May 7, 2021

A strong introductory course to help orient individuals on the fundamentals of IT support.

By Yasir a

May 4, 2021

I loved the course and how everything was put together. I learned a lot and will continue.

By Mauricio A

Apr 26, 2021

Amazing and so much fun. It really inspired me to learn more and gain further experiences.

By Grace M

Apr 15, 2021

This was a wonderful and informative course, I hope to learn more about the IT world soon!

By SALVATORE D M

Mar 18, 2021

Was really nice to learn new things... i will for sure continue with the next level course

By SEPTIN L M

Feb 26, 2021

Thank you Coursera and me i can finish this course. The material is very clear and complex

By Harold C ( ́

Feb 8, 2021

Excelente programa, deseo continuar estudiando en este programa por los siguientes 6 meses

By Camilo D O H

Dec 1, 2020

The course is very friendly and informative wich make it easy to understand and rewarding.

By Sourabh a

Nov 29, 2020

i am so impressed that coursera has talented & very good influencer as well as technician.

By Todd S

Nov 13, 2020

It's a good first step in the support process. I enjoyed how the information was provided.

By Aaron D

Nov 7, 2020

Such a great introduction to the course. Looking forward to completing the certificate. :)

By Najwa A

Nov 6, 2020

i wish there will be lot of hands on task like qwiklab because it is easier to understand.

By GK T

Nov 5, 2020

I am very excited to say I finished this course, it was very informative and fun to learn!

By latha n

Nov 5, 2020

The course was very helpful to me to learn the fundamentals. Expect more courses like this

By Karl I I

Oct 30, 2020

I have learn a lot of stuff and good industry practices with real life hands on experience

By Jeric E

Oct 29, 2020

This is a great course. I learn new things especially during hands-on labs using qwiklabs.

By ROMMEL I E C

Oct 25, 2020

he aprendido cosas nuevas y me siento feliz por haber descubierto el fascínate mundo de TI

By Joel C (

Oct 20, 2020

Awesome course of newly graudated students and no idea what's IT all above. Thanks Google.

By Sheikh Z A

Oct 15, 2020

It was a great course taking up and learning the basic necessity of IT support specialist.

By Roland M

Oct 4, 2020

Very simple and interesting. I learned a lot from this course. Thanks google and coursera!

By SFA P L S Y C

Sep 14, 2020

I really have enjoyed the elearning process of the module! Reflection.. Thank you, Google!

By Sharon C

Sep 6, 2020

This course was very easy to follow. The modules are user-friendly and easy to understand.