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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
152,397 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

VM

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I would recommend spending hours completing your course if your are currently unemployed and have the time to spare time to learn a new skill to improve your career, its precise, easy and informative.

KD

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I am having issues with the Qwik Lab and can not get a response so I can finish the course.please can someone help me as now for what ever reason when I tried to figure out what to do now I am blocked

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9151 - 9175 of 10,000 Reviews for Technical Support Fundamentals

By Manikandan P

Aug 23, 2020

Wonderful course and I'm looking forward for the rest of the courses in this certification.

By Amit S Y

Aug 1, 2020

Its a one of the best course, l learnt lot of thing about IT through this course.

Thank you.

By Thomas d A d O

Jul 22, 2020

Ótimo curso, principalmente para quem deseja entrar no mundo do suporte, super recomendado!

By Edgar A d J S A

Jul 21, 2020

This course is made for everyone, no matter the background. This is really a quality course

By rahul s

Jul 11, 2020

Learnt a lot of new thing about troubleshooting and gained knowledge about new fields in IT

By Terrell T H

Jun 11, 2020

This course has been very informative for me, can't wait to continue on to the next course.

By cristal k

Jun 9, 2020

I love this course! It gave me the chance to learn new things and I really love the videos.

By Daniel A

Jun 4, 2020

A very exciting course that introduced me to many things i cannot wait to learn more about.

By ADARSH Y

May 25, 2020

the course was really very good and lots of knowledge which I gained through it,

thank you .

By Sachin G M

May 21, 2020

I loved this course . It's the most recommended course for anyone who is new to technology.

By Merry E W

May 16, 2020

Provided a great deal of knowledge and skills!! Would continue to recommend this to others.

By Oni A J

May 9, 2020

Its a great course and very helpful for those that want to move into IT Support as a career

By M O S B

May 5, 2020

I got a great opportunity to learn a lot through highly professional instructors of Google.

By Dan R

Apr 22, 2020

Great part 1 intro - will give you the tools to begin a jumping off point to further study.

By T D

Apr 14, 2020

Very good course! Learned a lot of the basics and am ready to continue to the next courses.

By Toriano88

Mar 31, 2020

This is an exceptional course that gives great information on how to start your path in IT!

By Abuobaida A

Feb 29, 2020

Very good course especially for beginner user that doesn't have any experience in computer.

By Joseph G W

Feb 2, 2020

Very good course, would highly recommend to anyone interested in starting an a career in IT

By Diana L

Dec 27, 2019

This is a great course to get a very basic understanding or physical hardware and software.

By Robert S C

Dec 3, 2019

Really to the point and easy to understand. I enjoyed using the VM for linux and windows10

By Robert W

Nov 18, 2019

Really good, an excellent starter course for those with no prior knowledge of the industry.

By Johnny D

Nov 12, 2019

All the videos were very clear and concise and the instructions were clear too. I loved it!

By Rhonda M A

Oct 26, 2019

Amazing course - packed full of information. For anyone who has a desire to learn about IT.

By Girish S R

Jul 12, 2019

Course was well designed and facilitators will take to each and every concepts very nicely.

By Kelly M

Jan 31, 2019

This is a great entry level course for people wanting to start a career in the IT industry.