very fantastic course for the it lovers and for those who are passionate to IT field. But i will only seggest only one thing that rather than more talks you should make videos on the practical examples more. As if it seems that it was a course of conversation more. never mind it was a great course at the end.

I thoroughly enjoyed this course. The way the instructors break down how things work is by far what i love most. I have been In IT for about three years now and i am constantly learning and this course definitely taught me some things i didn't already know. I am looking forward to going on to the next course.

I learnt lot of things in this course, software, operating system, hardware, and troubleshoot etc.

It is more important to my career development and face to future with this massive IT development.

I wish to express my heartiest thanks all teaching and technical peoples who involved this training programmed.

Love this course it was challenge yet simple it provided lessons that took their time to detail in ways that anyone can understand. This provided me with even more confidence since I have never taken a computer course or read a computer book. I felt accomplished and that I deserved the certificate. Thank you.

This course helped me to regain some prior knowledge from my University degree. I am really glad to had the opportunity and time to spend on such an amazing and well-develop course. I can guarantee that this course will help anyone who are craving for more and more knowledge to start or change their career.

I loved it! I was able to take my time while I have a job the works me very hard every week, and on my days of knocked out a lot of the content I did know. Not much studying this time around, but with the studying I did do, it's been worth it. Thanks to all parties who made getting this certificate possible.

I've never completed a course like this before (Remotely) -- where have you been all my life? I cannot express how great the instructors were; overall the content of the material was amazing. I would definitely recommend this to my co-workers as well as friends. Google never ceases to amaze me! Thank You.

This course was an exceptional introduction to the world of IT support and general computer troubleshooting information. After taking this course I feel confident that I have gained a strong foundational knowledge of information technology and how to navigate and operate my way through the different systems.

This is really a very good course to know the fundamentals. The course is nicely planned and touches multiple areas. It was interesting to know the basics after leaving IT in my degree courses. It will surely helping me to take up my next assignment in my job with more confidence. Thanks Google and Coursera.

This course is an excellent start towards the Information Technology Support Fundamentals, it is covering the basic concepts the computer layers, and it has hand on some IT Support skills such as Assembling, Installing, and other Soft Skills that required to be implemented within every IT Support Specialist.

Absolutely loved this first course! This is my first time going back to school in over 20 years and it's been great getting a deeper knowledge of how computers and the internet work. I'm also pleased to realize that there are still 4 more courses which will dive deeper into the details of computer science.

Very well designed IT learning experience. Everything that is expected from this course is very well explained. I couldn't have continued with this program if it was not setup like it is. Im very satisfied with my current results and knowledge I gained so far from this course. Thank you everyone at coursera.

I was particularly impressed with the instructors and how they delivered the lessons, making it easy to understand key concepts. I also enjoyed the interactivity which made me gauge how much information i had retained at any level. This course is highly recommended for anyone who wants to enter the IT field.

The course materials are breaking down as simple that someone who has never seen a computer can understand. The test question is very utilizing it makes you have a recap of the whole study lesson. The discussion area gives you an opportunity to see people's views and the challenges they face while studying.

Course was written for people with almost no basic information or education about technology. I found it to be extremely easy to understand and have 0 doubts that this program will help jumpstart the careers of underprivileged people the world over that don't have access to resources to educate themselves.

Very good introductory course. A lot of insight into Hardwares and Softwares. But I still have not learned how to fix my zapping email screen pages. It is hard to get live or immediate response from teachers. I wish there were more Qwiklab assignments to troubleshoot daily PC issues at home in daily life.

Great learning experience! I enjoyed every content of the course. They're all new to me still I could understand everything and carried on till the end of the 1st course. Thanks to all instructors that explained very well, slowly and with relaxing atmosphere that makes me feel comfortable along this course.

I loved this course! I learned a lot. It was helpful that I could pace myself. As a teacher, some weeks are busier than others. I fell behind a couple of times, but I was able to quickly catch up during breaks or weekends. I can think of many ways this course will help me personally and as an educator.

Great "101" for IT, computer hardware, software, internet & world wide web fundamentals!

Got to also "build" a computer with the instructor by watching him assemble the components and then completed a quiz, using drag-and-drop interface, to assemble the components myself.

Worth the time and effort and money.

Very warm educators, well explained concepts, good supplemental knowledge provided. Thought provoking content, quizzes aren't too difficult but you still have to pay attention to the content. Promotes open book examination so it's completely fine to stop and look up information when needed. Onto the next!

Brilliant course with great pacing. Some of the advice regarding CV's is aimed at the US, and some of the problems aren't very relatable outside of the US either. One example there is the documentation of a peanut butter and jelly sandwich. In the UK, we don't have those.

Otherwise, a very enjoyable course.

It's so inspiring to learn the google technical support fundamentals lecture on Coursera.org. During this pandemic period, I really wanna learn something to enrich my knowledge on the I.T industry. I really think that it's worth to spend the time on this lecture no matter what you want to do in the future.

This served as a very good overall introduction to computers and information technology. I really enjoyed the ability to use virtual labs to get some practice in particular areas. I also think that the customer support lessons were very valuable in contextualizing some real world scenarios in IT support.

This course grabs the essentials and gives a solid foundation to work with. I'm not going to lie to you, learning IT depending on where you go can be boring. This beginner course gives you just the right amount of hands on to peak your interest to further your learning. Give it a shot, you won't regret it.

I really enjoyed this course. This course was clear and concise, and I was able to finish this certificate within a month. I found it fairly easy, and really enjoyed being able to retake quizzes so I could better understand the material. I just hope that it will prepare me for an entry-level job somewhere.