The lectures were highly educative and delivered in a very simple, easy to understand manner. I can't wait to start on the remaining parts of the package.

Great introduction course! I hope this course is always available as it is a great resource to come back to for constant refresher on the subject matter.

Perfect course for a complete beginner. Everything was explained well and I could move at a pace that was comfortable for me and worked with my schedule.

This course has taught me so much and I am grateful that I stumbled upon it! I recommend this 100% to any and everyone interested in the IT support field.

There is amazing ,helpful,interesting course , i like all subject on it and all teachers , teachers are simply explain content , thank you for everything.

Exelente curso, da las bases de lo que se vive un dia a dia de soporte tecnino, y comienzas a aprender un poco de como conectarte a servidores en la nube.

I very much enjoyed this course! its details were great and the instructors were fabulous and brought so much to the course. excited to dive into course 2

Great course if you are starting on the IT world! Some concepts are basics, but there are lots of cool things that I didn't know about and I learned here.

A great start to the Google IT Support Engineer course series on Coursera! It is an overview of what is to come, and nothing more and nothing less. Enjoy!

I little slow and simple as a start but it makes a great entry point for everyone and I can respect that its goal is to bring everyone to the same level.

Great insight and introduction to IT field! Very pleased with the passion put forth from the staff involved in creating a fun and informative curriculum.

Thank you for this. This course served as a refresher as well as provided an updated insight to what I have been doing as my primary job all these years.

Super easy to follow! Directions were clear, details were provided and the additional resources made this course the perfect start to this certificate!!!

This course is worth the go on a 100 percent it provides the proper learning materials and very friendly instructors...i thank each and everyone of them.

It was a short introduction course to IT, and information given here is not hard to understand. So, it is for everyone who want to learn something in IT

Excellent course, I am learning a lot, soo I will become an specialist and I want to work in Google USA, I have a lot for to share and make a great job.

I really enjoyed every step of the training. The tutors broke down all the technical details and it was very easy to understand.

I'm glad I went for this.

This corse has opened my eyes to alot more in the computer world then i alresdy new about . Thank you for giving me the chance too see were this will go.

Great way to learn the fundamentals. The material was easily digestable and the speakers were all great in explaining everything needed to be successful.

The first step of understaning the technologies we are living in. It is simple and best way to get you into IT and other further technological knowledge.

Great foundations to get started. Many of the presenters were engaging and all provided pertinent information needed to move ahead in this certification.

Well structured course. Sound advice on customer service would serve well in all circumstances in life.

Enjoyed it, and learned without being overwelmed.

It is repetitive if you've been in the workplace for several years, but it does reinforce a good foundation. I highly recommend taking the time to do it.

Very good and learned a lot of information in a short amount of time. The hands on labs were good and presented a lot of good knowledge for the IT field.

The Technical Support Fundamentals was completed. How do I enroll to complete other 4 sections? Please respond back. I'm trying to start back today...