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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
154,269 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

AH

Oct 3, 2018

Starting from scratch, I feel like I've gained a great basic understanding of IT support. It was informative, and it has motivated me and left me hungry for more. I am pumped to start the next course!

JC

Mar 11, 2024

Very informative and easy to understand for beginners like me. Kudos to the team who made this course possible and a very big thank you to all the instructors who share their time and knowledge to us.

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4676 - 4700 of 10,000 Reviews for Technical Support Fundamentals

By Christopher R

May 22, 2021

Was able to complete Technical Support Fundamentals two weeks earlier than expected. Courses are set up in a way that makes it very hard for you to fail.

By Unnikrishnan H

Apr 9, 2021

Thanks to this wonderful and informative course. Not only teaching basics and techniques also molding to how to face interviews and deal with confidence.

By david n

Mar 7, 2021

Really great course to take to get a introduction into lots of different applications of technology. Gives you a great basis of expanding your education.

By Masiuddin M

Mar 4, 2021

This course was very informative and easy to understand, it has taught me a lot and helped me understand fundamentals that i once thought were confusing.

By Dabe C

Feb 13, 2021

Wow in a short time I've learned a lot! Today's my rest day but I tried to stay awake for this. All the topics are interesting and encouraging. Thank you

By Joshua R

Dec 27, 2020

It was a great course.

I really want to know how CPU processes data. Now I know how it works....

Thank You Google & Lecturers .

Thank You Coursera.........

By Samuel R B

Dec 14, 2020

Good introductory information

Somewhat simplistic at times, but

Excellent for beginners or those pursuing a career transition

Easy time frame for completion

By Mohamad B

Oct 14, 2020

Well Organized and covers many business, technical, and job interviewing areas that are needed by any IT Support Specialist. Thank you Google and Coursea

By Zahrotul N I

Oct 14, 2020

I really enjoy this lesson. This is relly helpfull lesson to whoever want to know the fundamental from computer and technology. Thank you for the lesson.

By Braulio M A D S Z

Oct 13, 2020

Vale la pena recibir este curso te enseña nuevas técnicas y te ayuda a comprender nuevas herramientas para poder ser un profesional totalmente capacitado

By MARTHUSE V s y

Sep 11, 2020

This course give you the understanding of how computer systems works and operate together to give people a faster way of communication and interactions..

By Marcos D S

Aug 17, 2020

Excellent course, excellent content and very specific and clear instructors. If you are starting in the IT world, I recommend you start here at coursera.

By ANGELA G B

Aug 2, 2020

This was an awesome course. I loved every aspect of it. The instructors were very articulate and made the material easy to understand. Great Team Google.

By Sebastián I

Jul 26, 2020

Es muy útil para aprender los aspectos básicos del mundo del sporte técnico, y brinda material para profundizar en cada área según tu interés. Gracias :)

By ANEYDER C C

Jul 22, 2020

Ecxelente curso, los docentes y todo el equipo de trabajo que hacen posible la realizacion de estos temas didacticos para los estudiante, muchas garcias.

By Demetrius S

Jun 23, 2020

The Technical Support Fundamentals course was smooth to navigate, instructions were easy to understand, and the material was a great start for beginners.

By Brad B

Jun 6, 2020

Easy to use course and understand IT fundamentals. I am looking to change careers and was able to easily follow along even when I spread out my learning.

By Tharun B

May 23, 2020

Better way to understand the basics of the Technical Support. I would appreciate the way the things we taught with role plays, interactive sessions, etc.

By Surendra B

Mar 9, 2020

I love the way they thought fundamentals, I was very with the course and certificate, I want to continue with more certification to get job in IT support

By Prayesh R M N

Feb 22, 2020

Very Basic concepts that should be learned living in this digital new era. I think this course not only designed for IT proffesionals its more than that.

By Anthony A

Jan 2, 2020

I've been in the IT field for 20+ years and I must say that I will recommend this course to anyone looking to get started. The content is easy to grasp.

By Courtney M

Nov 30, 2019

This Course was a great learning experience full of helpful knowledge and it has been fun to learn and do the course as well excited to see what is next!

By bvr B

Nov 25, 2019

The format of this course is fantastic thus far. The videos are concise and informative. I'm excited to complete more in depth labs in the courses ahead.

By Scott H

Oct 23, 2019

I loved the way the information was presented in this course. It was very informative, but presented the information in a way that kept it fun and light.

By Kevin B

Oct 20, 2019

very informative if you want to complete this course then i would advise to pay close attention to direction it goes a long way and beats cutting corners