It was complete fundamental about IT Support. Easy to follow. Easy way to learn. Encourage me to join another courses. Thanks Coursera. Thanks Google.

A fine intro to IT Support. Covers all the very peaks of some very deep and complicated subjects very well. This first course is hIghly Recommended.

Loved it!

It's designed to learn, they show you just what you need in a straght forward way. It's not heavy material and very useful at the same time.

Awesome. Courser!!! I have learn more in these classes than regular book. I recommend this course for those wish to advance in the career path in IT

Great course and you definitely learn a lot from the basic of IT to the customer service role which is probably the main focal point of working in IT.

The course is amazing! I've learned so much in such a short amount of time; I can't wait to continue on the path to becoming a better IT professional.

it was introductory course so I knew most of the things. The only thing new to me was the customer service interaction which I learned a lot from that

A great introduction to the tech world. Start here if you are new too or need to refresh your knowledge of tech jargon and today's industry standards.

Basics of IT support role have been covered in this course and I am looking forward for more into details topics that will be covered in next modules.

Very education and helped me learn new things such as how to troubleshoot with a user and using proper customer services techniques to build rapport.

Awesome fundamentals that can actually help your learning and research path for career in IT as a student and or a First entry IT Support Specialist.

it was an amazing course really enjoyed every bit of it

i am looking forward to expand my ski set

with the knowledge i have obtained from this course

This course made it so much easier for me to focus on tasks than any class I took in college, and retaining the knowlege was made way easier as well.

This course is a great place to start if you're only just starting out but also a great refresher / review of core competencies for IT Support roles.

THE COURSE WAS VERY EDUCATIONAL AND INFORMATIVE WITH THE LATEST IT CONTENT, THANKS GUYS, I'M EXCITED AND LOOKING FORWARD TO STARTING THE NEXT MODULE.

Este curso me forneceu uma compreensão básica e clara da importância da profissão do suporte de TI. Estou ansioso para continuar o restante do curso.

I thought this course was very informative a gave a spetrum of knowledge to help somone determine if this is the right option for their career goals.

This course gave me the needed foundation on IT support, the learning process has been simplified and made flexible for a better learning experience.

I liked this course very informative as an introduction to computers and it's operating systems.

It was really cool learning how to build a computer.

This course was amazing, the instructors very knowledgeable, I gained a lot of knowledge from this course and can not wait to continue my IT journey

Technical Support Fundamentals is very usefull course for beginners and thos who working IT .All subjectes are very intresting and simple langugaes .

It is a great introductory course if you want to get involve in the IT field. I absolutly loved it and enjoy it. It is very well done and structured.

This course is pretty straight forward and informs you of the aspect of being a IT in the field. I'm very pleased with the information in this course

As a begginer in IT I have learned so much from this first course. I can't wait for the next one. This platform ease revolutionary! Thank you Google.

Rich with information and simple way to deliver complex things, easy to understand, enjoyed a lot while learning new skills, Thanks for being awesome