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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
154,478 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

VM

Oct 23, 2020

I would recommend spending hours completing your course if your are currently unemployed and have the time to spare time to learn a new skill to improve your career, its precise, easy and informative.

ER

Sep 17, 2022

Great course for beginners and experts. Easy to understand and a good refresher for those who have been into IT for a long date. Recommend it to everyone looking for a high quality course on coursera.

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8701 - 8725 of 10,000 Reviews for Technical Support Fundamentals

By mkl m

Jun 25, 2023

Superb and excellent! Interactive and Fun. Hands-on and Practical Learning even via online mode

By AFAQ A

May 19, 2023

The course is really very good for beginners , Google made this course very easy and learnable.

By Percival F

May 15, 2023

One of the most comprehensive, concise and easy to follow course.. Thanks you Google form this

By EWENIKE E N

May 5, 2023

it was a wonderful time learning different skills and ways to be a good customer support person

By Raphael M

Apr 13, 2023

This is a well crafted course with very good content that has been simply explained. Thank you.

By JT A

Mar 7, 2023

Fantastic Certificate. Thank you google. Look forward to getting more IT and Tech certificates.

By Roy B

Feb 7, 2023

Google can teach babies to be IT Support Engineers. Intelligently crafted, cunningly conceived.

By William P

Jan 25, 2023

This is a fun and engaging course so far and I can not wait to continue on my learning journey.

By Deleted A

Dec 21, 2022

I especially enjoyed the vides of the Google employees sharing their journeys. Very inspiring.

By Ejiogu A k

Dec 6, 2022

very happy to receive and learn first hand from this platform, this is a start to bigger things

By Md.Monirul I

Nov 21, 2022

Very informative course for starting IT career and also good for non-technical person as well .

By Ahmed M

Oct 25, 2022

It was a very good course, and very interesting experince, i look forward to the other courses

By KEVIN L

Oct 25, 2022

Outstanding material and a great learning experience that will prepare me for the IT industry!

By Cameron E

Oct 1, 2022

I enjoyed the content , the labs, and all the instructors in the video. Its been very helpful.

By Danyale R

Sep 24, 2022

Very informative for anyone even those who know nothing about Tech and want to start learning.

By Chijioke E

Sep 20, 2022

This is an amazing course. The instructors were absolutely amazing. I enjoyed every bit of it.

By Kingsley C

Jun 13, 2022

Thank you so much for this course. I look forward to continuing my journey in the next courses.

By Zachary S

Apr 27, 2022

Exactly my type of learning style was used, videos, reading, and then a little hands on quizzes

By Sherifat R

Apr 16, 2022

I enjoyed every aspect of the course but the exciting part is the Qwiklabs hands on experience.

By Chandler H

Apr 11, 2022

This was unbelievable helpful! I can't believe how much I've learned in just this course alone!

By Tommy T

Mar 6, 2022

To be honest, I almost cried during the 12 second congratulations video. Thank you Coursera!!!

By Carlos C

Feb 14, 2022

It a great way to start a new career path, and become more awera of everything in the IT world.

By Susan K

Feb 13, 2022

Great overview course, it covered a little of everything and each week I learned something new.

By Mouad J K

Feb 7, 2022

I thank all the teachers who are keen on teaching us, we will continue to learn with you always

By MUWONGE L

Dec 18, 2021

The course was clearly structured and organized teaching all the technical support fundamentals