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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
154,478 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

VM

Oct 23, 2020

I would recommend spending hours completing your course if your are currently unemployed and have the time to spare time to learn a new skill to improve your career, its precise, easy and informative.

ER

Sep 17, 2022

Great course for beginners and experts. Easy to understand and a good refresher for those who have been into IT for a long date. Recommend it to everyone looking for a high quality course on coursera.

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8726 - 8750 of 10,000 Reviews for Technical Support Fundamentals

By Sonu S

Dec 13, 2021

this is an amazing platform not only to learn something but also to change the way of learning.

By R T T

Nov 28, 2021

it was very helpful it understanding the flexibility of IT in different regions of professions

By OMONHINMIN O

Nov 8, 2021

It was insightful, for someone who has never had any prior knowledge to IT this course is great

By Michael D

Nov 2, 2021

I loved this introduction into IT. It prepares you for what you will need to learn going ahead.

By Vincent L S

Oct 12, 2021

Had a great time learning about how computers, peripherals, and the internet are working today.

By Cesar A H B

Sep 7, 2021

Muy bueno, tuve que pagar denuevo eso si para recibir la certificacion, no se que paso con eso

By Bishar M I

Aug 21, 2021

It is really a wonderful course and it has enabled me to get awesome skills in IT fundamentals.

By Alexander J M

Aug 17, 2021

This course was very helpful in getting a refresher on a lot of good knowledge I had misplaced.

By Ruben C

Aug 16, 2021

A very good course that will help you to get the basic tools for entering the IT support world.

By Tonya O

Jul 21, 2021

I liked that I could go at a pace based on my circumstances. It it nice to learn something new.

By Kenny C

Jul 13, 2021

I love how interactive the course is, how small the learning chunks are and how much I learned.

By Is-hak I

Jun 27, 2021

This is the Best course as it also have Qwiklabs that bring relevant practical to the real life

By Otavio F d A P

May 20, 2021

Mesmo com experiencia na area conheci coisas novas, e entendi outras que eu simplesmente usava.

By David I P

May 16, 2021

Gave me lot of hope, advice and best practices from technical people Google. Thanks to everyone

By Dean D Y Y

May 9, 2021

Lectures were easy to follow and the strategically placed quizzes helped to reinforce learning.

By Jamie W

Apr 26, 2021

Very easy to learn with the different people sharing their personal experience in the industry.

By ANIKA N

Apr 23, 2021

Thanks for giving me the opportunities and I have gained a lot of knowledges through the course

By Lance O

Apr 20, 2021

The course was well thought out and it effectively laid out the technical support fundamentals.

By Robert A

Apr 14, 2021

Great introduction course. It gave a good foundation as to what a career in IT might look like.

By Mario C

Apr 8, 2021

Very easy. I learned a few things but already knew many of these areas from years of experience

By Ashlee C B

Mar 12, 2021

I enjoyed learning more about myself, as I learned so much about a new opportunity. Thank you!

By michael s

Feb 24, 2021

great introductory course and it wasnt to overwhelming. I am looking forward to learning more.

By Nathan S

Jan 2, 2021

This was a great refresher for me and even brought me up to date with new systems and software.

By Budi H G

Dec 20, 2020

Recommended course. This is amazing to always find or learning something new every single day.

By Donovan O G

Dec 4, 2020

It’s my first certificate with google and I’m feeling so well, cause I learned so much. Thanks.