The Technical Support Fundamental course does a great job providing all the basic tools, skills and knowledge i need to get started with confidence in an IT role.

i found great oppurtunities by earning this certificate. and i am interested in doing more courses from coursera and google which can open a door to the IT world.

Very Practical introduction to technology support. all the basic skills and knowledge were covered especially when it came to customer service and troubleshooting

Every Lecture of this course is well made. completing assignments using google cloud is the awesome part. quizzes cover the syllabus that is taught in this course

Interesting. The remote desktop stuff was a challenge. I learned more than I was expecting. Finished the Technical Support Fundamentals section in about 10 hours.

This course is awesome and people can learn many things from this course and the teachings are soo good, very understandable, thank you very much for teaching me.

I love this course so much, it's really opened a wider door to the world of information technology, i am so in for the next challenge, learning here is made easy.

I thought the course was very well put together. The instructors were good at explaining things in ways I could understand. I look forward to taking more courses!

Very in depth, loved the section on Binary. I learned a bit from the ASCII tables and learning how to write that in binary. Loved it... Great Learning Experience.

Well paced! very good course, for me, a beginner computer tech. I am finally learning the correct way to become an IT Technician, instead of thru trial and error.

Having completed a very similar course from IBM, The IT Support Professional Certificate, Google's so far has been delivered in a very fresh and engaging format.

Not only would we have been nothing without you, but with all the people who were around us from the beginning. Some continue to this day... Thank you very much!

Excellent course, while my experience level is 30 plus years, I still learned some. I have several Instructor Level Certifications and found this very valuable.

Muchas gracias, este curso ha sido de gran avance para mi en cuanto a conocimiento básico, estoy emocionado y muy contento, epero con ansias el siguiente módulo.

I think this is a great introductory course, not just for people who want to work in IT Support, but for people who are would be interested in learning about IT.

Fun, informative, and friendly teachers are the reasons I would recommend this course to anyone interested in getting their foot in the door of the world of IT.

Excelente programa, excelentes metodos de enseñanzas y que manera de enseñar! impresionado con todo lo aprendido en tan poco tiempo y de una manera tan practica!

it is a well stractured productive course where i get to know a lot of details about IT and IT support.

thank you so much for the awesome experiance through this.

Good course Google, I really like it a lot it help me to know a basic things about computer that I don't really know like history of computer, buding up pc, ect.

Uma experiencia muita valida demostrando muitas coisas do dia-a-dia fiquei muito feliz por relizar esse curso e estou animado pelas proximas fases! Recomendo!!!

Everything is broken down into very digestible peices. Greater concepts which we will learn are hinted upon, and a great foundation for future courses is built.

While I had some decent knowledge on technical support, from customer service to computer hardware, this course was an excellent introduction to the world of IT.

I was a little skeptical first, partly due to my age as an older student. Now I am starting to feel very confident in possibly even moving towards Cybersecurity.

An excellent base-level of knowledge for those who want to get into I.T. support but haven't necessarily learnt anything about it in school or in their own time.

Es muy importante darte cuenta que no todo es netamente tecnico, la parte de las relaciones interpersonales son vitales para nuestra vida, gracias por este curso