Informative and instructive course, very suitable for the one who do not have any IT knowledge to step into the IT world.

Great thanks for everyone's efforts.

Excellent foundational, no nonsense course for the IT Support role. It was interesting, fun and challenging. One of the best courses I've ever taken online.

I enjoyed the class and learned a great deal about the world of IT and computers. First step into the world of IT and Google couldn't have made it any better.

Very good introductory course of It, they explain all the basic concepts you need to know to enter the world of IT and then be able to delve into any of these

This course really helped to learn different things like Operating system,Networking,Internet,Trouble shooting etc and many more things. I am really thankful.

I got to learn a lot about the fundamentals of IT that I did not know already and there were few information that I can recall. I love the way coursera works.

While I knew a lot of this already, I am glad I brushed up on my knowledge and have definately learnt a lot from this course. Binary especially interested me.

Very satisfied. It was very educational, I learned a lot in a relatively short amount of time and the people / instructors they used were all great. Loved it.

Good course to learn the basics and fundamentals. In simple words this course is like a BIOS that loaded the craze to dive myself into the ocean of COMPUTERs.

I really enjoyed the process of learning the Technical Support Fundamentals and look forward to the next courses to complete my Certificate. Thank you Corsera

The course is amazing. I advice anyone interested in IT and not knowing where to begin to take this course. It is like a map to a new world - world of Tech ;)

This course is an exceptional foundation for a beginner in IT! It paves a clear picture of what IT is and what is to be expected in the later advanced stages.

It was a really exciting experience of doing this course. This is my first ever completion of an online course, and I am really happy for that. Thanks Google.

Really nice experience and got some very useful tips and information. i am sure i will continue my learning journey with coursera and will share to my friends

It is a very well-created content even for a season IT professional like myself I have found some gaps in my knowledge that this course has helped me to fill.

This course was very informative. It gave me a refresher on a few subjects that I tried to learn earlier on and taught me some that I didn't even think about.

Excelentes tutores, muy bien capacitados, no puedo esperar más de un curso desarrollado por el gran Google para la formación de especialistas en Soporte de TI

I really enjoyed this course and gained a lot of information. The hands on labs are very helpful that made me feel that i can succeed through out the courses.

The PBJ thing really has to go, however. I was surprised to see such an old and tired documentation exercise being used in an innovative new training program.

Perfect balance of Videos, readings , quizzes and assignments. Felt like i learned and grew my knowledge of IT as a whole and cant wait to continue forwards.

I loved every second of this course, I cannot wait to venture more into the world of IT. Highly recommended for anybody who's thinking about jumping into IT.

The course was fantastic and even though I stumbled a few times in the lab, I kept fighting to be great and cant wait for the next up coming challenges ahead

Excellent introductory course to IT, very good resources and very well explained classes. Resources and materials to help understand the material shown here.

I thought the course was great, very clear instructions and easy to follow. There were a few videos that I watched a few times to help me better understand.

A great learning curve for newbies! and knowing the fact that it's being taught by the Googlers themselves, makes it even more credible source of knoweldge.