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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
154,780 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

ES

Jun 2, 2020

This was a very fun course! I really enjoyed the style and pace of the information given. A lot of technical information was given while the course made it easy to take in and comprehend the material!

NM

Jul 18, 2022

Great course for beginners and experts. Easy to understand and a good refresher for those who have been into IT for a long date. Recommend it to everyone looking for a high quality course on coursera.

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4476 - 4500 of 10,000 Reviews for Technical Support Fundamentals

By Luis A R N

Aug 25, 2022

The best introductory course to start the journey in the IT world. Now hoping to continue with the next in the specialization to grow within this new career.

By Molly R

Jul 8, 2022

I loved all the instructors. I am excited to be learning about all of this technology. How it functions. How it works in the world. How it changes lives.

By Farhad L

Jul 6, 2022

An outstanding course provided by Google! I enjoyed my learning journey a lot throught this course. Thanks to Google and Coursera! Highly recommended by me.

By MONDAY C J

Jun 21, 2022

THANK YOU GOOGLE FOR THIS OPPORTUNITY AND TO ALL THE WONDERFUL GUYS THAT MADE THIS COURSE A WRAP YOU GUYS ARE THE BEST I SINCERELY LOVE YOU GUYS FROM NIGERIA

By Hannah T

Jun 10, 2022

Excellent!

At your own pace!

Relaxed, smart, relatable instructors.

Concise information.

I am deeply grateful for this opportunity. Thank you to the whole team.

By Dina D

May 8, 2022

I just want to say Thank YOU Google for giving us this oportunity to learn what we need to be able to change or upgrade our carriers.

Thank you very much!!!!!

By Robert T

Apr 21, 2022

This course is really well put together, I am self taught and looking to advance my knowledge in computer systems.

I think this course will help me with that.

By Stacy A B

Dec 9, 2021

This first course was great! It introduced me to the field of IT and provided basic knowledge I need to further my interest in computers and IT application.

By Muhammad A Q

Dec 9, 2021

This course provides you with the basic information that is required for eveyone novice to students to who really needs a good revision of basic IT concepts.

By Tavis M

Sep 21, 2021

I love that all the basics of IT were covered. Instructors were great at explaining clearly each subject that was covered. I love that this was self paced.

By Mária F

Jul 21, 2021

I enjoyed the course. Presentations about difficult topics are creative and interesting. Talks about the IT Support job are really inspiring and motivating.

By Jennalyn P

Jul 11, 2021

I was amazed how much I learned about this course. I learned how to assemble a computer hardware. This course way beyond my expectation. Thank you Coursera!

By Ghulam F

Jul 2, 2021

This course provides consice yet valuable fundamentals concepts in a well-defined manner. I recommend this course for newbies who have never know about IT.

By Jasmine G

Apr 26, 2021

It was great. I loved this introduction and little taste of what will be coming in the next courses. It excites me and makes me want to further my knowledge.

By Kalen H

Apr 18, 2021

This course was a very good intro into a large amount of IT concepts. I'm excited to actually dive in to networking with the next course in this certificate!

By Athi Y M

Mar 18, 2021

I really enjoyed this course. What I found really great was the fact that they made the video's short so that one can process the info they are given better.

By Diana D

Dec 28, 2020

This course is a must! Our daily lives involves technology and this one deepens our understanding of how everything works in these time of tech savvy world

By Sebastián F

Dec 23, 2020

I think is a great introductory course touching several subjects, both technical and more general & relevant subjects like customer service, problem solving.

By Mukiza D

Dec 16, 2020

i want to thanks all teachers of coursera especially IT Support Specialist of Google they helped me a lot about this course and i learn a lot thank you again

By Adelle B

Nov 9, 2020

Thank you Workforce of 2012 and for providing growth beyond my potential. And thank you SPC allowing me a chance to grow and express myself! It has been fun.

By ANAND B V

Oct 8, 2020

I highly recommend this course to everyone who wants to step into an IT career. This course had everything for a fresher to start their career in IT support

By Dennis C

Sep 6, 2020

By far the best course I have ever had. Thank you for the wonderful content, incredible instructors and welcoming community. I hope to achieve more with you.

By Veronica P

Sep 4, 2020

Great course for people just getting started in Information technology. Very easy to learn and understand the material, the videos and verbish was excellent.

By Garcia P

Aug 30, 2020

Simply amazing!

The instructor are great, the content is great: simple simple to understand and put into practice. Thank you instructors, Google and Coursera.

By Devran T

Aug 10, 2020

This is my first Coursera course experience and i learned a lot with different tutors that they've so talented, inspirational and skilled. Thanks to all team