Chevron Left
Back to Market Research and Consumer Behavior

Learner Reviews & Feedback for Market Research and Consumer Behavior by IE Business School

4.4
stars
4,749 ratings

About the Course

Your marketing quest begins here! The first course in this specialization lays the neccessary groundwork for an overall successful marketing strategy. It is separated into two sections: Market Research and Consumer Behavior. Gain the tools and techniques to translate a decision problem into a research question in the Market Research module. Learn how to design a research plan, analyze the data gathered and accurately interpret and communicate survey reports, translating the results into practical recommendations. You will then focus in on the consumer decision-making process, highlighting the key moments from identifying a need to buying and consuming a product. Adopt a true “consumer focus” in your managerial decisions by analyzing how consumers make decisions, what happens (in their hearts and minds) at different stages of the decision making process, and the variables that influence those decisions. This course will equip you with the knowledge required to understand the state of your product before approaching the market strategy. There’s no better place to build the foundations of your marketing journey!...

Top reviews

NS

Jun 28, 2020

Nice and systematic presentation of the contents help to gain the knowledge to anyone.

Really nice and helpful for me , it develops a basic ideas of market and customer relations understanding.

DV

Oct 18, 2018

This is a very complete course, with a lot of interesting concepts. People without formal studies on marketing who want to have overall, strong and relevant understanding should start right here!

Filter by:

801 - 825 of 1,025 Reviews for Market Research and Consumer Behavior

By satyanarayana d

Apr 25, 2020

very good

By Priyanshu J

Jul 28, 2020

nice one

By tanzim r

Apr 11, 2020

great1

By Francisco G

Sep 27, 2022

good

By Muhammad R

Jan 29, 2022

good

By GOKULKRISHNAN L

Nov 28, 2020

nice

By MALATHI.S

Nov 28, 2020

nice

By dilip s

Nov 19, 2020

good

By MOHAMMED M K

Sep 24, 2020

good

By Prince A

Sep 18, 2020

Good

By Shashank V

Aug 24, 2020

good

By KOTHAVARAPU B R K

Aug 16, 2020

Good

By Monisha P

Aug 11, 2020

Good

By Hafiz M F K

Aug 2, 2020

good

By Asad M

Jul 29, 2020

good

By NGUESSAN N A

Jul 6, 2020

good

By Shone G

Jul 4, 2020

good

By Devesh U

Jun 13, 2020

Nice

By Syed M S S

Jun 11, 2020

good

By Pratiksha M B

May 27, 2020

Good

By Satya U D

Nov 18, 2018

good

By Aleksandra B

Nov 1, 2021

To my deep regret, I didn't find this course particularly useful. First, there is too little real life examples. Professor Sinha uses some basic examples like "imagine you are buying a ketchup" - I mean, with experience and knowledge of Shameel Sinha, is this the only exmaple Professor could come up with? Like, are not there any better real-life exampels out there to bring in to the classroom?

Second, readings were either too old (in week 1, the reading assignment dates to something like 1960s?) or out of context (for week 2, reading was about some out of place research on how British value brands regarding brands' ecological pursuits). like, with overall 30min of videos to cover a topic, was not here anything else to read? anything of more relevance and knowledge?

Third, there are many mistakes in the slides (e.g. casual reserach instead of causal research).

Fourth, i had a feeling that course was like ended where it should not have been ended. In the very last video, Professor Sinha says "I will see you in the last video" - what? It is the end of the course!

Overall, i feel like i have read a booklet rather than entered a 4-week course.

I hope IE changes this, so its courses live up to expectations.

By Leona W

Apr 17, 2020

The word CAUSAL is spelled Casual in most of the written content.

The content is very heavy on terminology in week three and not very explanatory

The switch from companies researching source markets and consumer behaviour to how a consumer researches products in week three does not seem particularly relevant and only acts to confuse - also, why are there two role play videos here? These felt like a waste of time.

Also the video explaining variables, the slides are not effective, they are confusing and do not work to assist reinforcement of the concepts explained.

Terminology in the quizzes is sometimes not present at all in the lectures which makes selecting an answer more confusing than necessary

Intro music for each video is too long - should not exceed 5 seconds

In the video on how to measure and scale customer attitudes, the content again is jumbled and confusing. It is not put into any context - what do each of these different options aim to achieve? Which type should be used when, and why?

Readings were very good

In summary, this course functions to test memory of terminology, but not very well in explaining concepts. I could do this better with a book.

By fatemeh s

May 18, 2020

The material was good, but the course has room to be better. I had higher expectations of it in comparison to the previous courses I have passed on coursera. The seems to be a lack of clear and reliable structure, and the segments seem to bleed into each other. The slides were not very helpful, either they weren't consistent or just lacked structure and clarity. The extra material for reading was good but not nearly enough! They were good and reliable and essential, but I think they can be updated and added to considering the drastic changes the industry has experienced in the past decade, and there are many more and vast domains and new practices to explore! finally the quizes were not very helpful, they didn't cover enough of the material and it would have been nice if the feedbacks were elaborate and specific, rather than just marking correct or false. Thank you!

By Ahmed M A E A

May 1, 2020

Generally speaking, the topics covered were important, but not well represented, some videos are listed out of order, I guess some topics weren't added to the course after recording (Week 3 & 4) . The last 2 quizzes included questions about uncovered content. The "Customer Behavior" videos were informative and easy to understand and relate to. The "Market research" videos were, from my engineering background perspective, too detailed in some less important topics and less detailed in key topics like Data Sampling & the general process of marketing research.

For a beginner with no previous experience like me, the course is not a bad entry point to the field, but yet needed to be supplied by further readings and more projects.