Its' a very great course I have learnt a lot from it. I'm challenged to practice and even research more on this Technical Support. I have enjoyed the course because it has touched some passion on technical in me.

This is the steppingstone to earning your stripes in the world of IT! It is by far the easiest if you find technology interesting, you put a lot of focus and determination into these courses and give it your all!

This teaching moment is very satisfying to me. I will never forget this time, and I have grateful feelings. I want to go forward with this knowledge. I get a lot of knowledge and experience from it. Thanks a lot.

Thank you so much for the Technical Support Fundamentals class. I learned a lot of basic computer information from it. I shared the knowledge with my family and we solved some of the computer problems together.

It was an awesome experience and I learnt alot of new thing about computer and how it works and helps human. How the internet works and how a establishment network is runned and troubleshoot and customer service

I recommend this course for anyone that would like to start in the IT field. It definitely give you the fundamentals education that you need before specializing in cyber security, admin, data science, and so on.

i am in a career change into tech and I loved taking this course to get a deeper knowledge of how a computer works. I am looking forward to completing more courses and get the skills to further my career in tech.

For people who dont have IT background it really gives an understanding on how IT works and for people who are in the IT and lost their passion it can ignite their love for IT again and pursue their dreams in IT.

For someone who has a 4 year degree in an unrelated field, this was a solid intro into an industry I knew essentially nothing about. Definitely excited to continue on with the other courses in this certification.

This course was a great introduction, however I think if there were more specific examples within the videos it would help those who are just beginning in the world of IT to have a clearer understanding of terms.

The best part of this course was the way it connects with students and whoever who is watching these videos. All the instructors seemed super friendly and I felt as if I was taking this in an offline environment.

This course was amazing! Incredibly informative, interesting and fun. I learned a lot about computer hardware, software, networking and so much more. Thank you to everyone that was involved in making this course.

Very comprehensive fundamental concepts of IT. Easy to follow and with lots of resources provided! All the resource speakers/ course instructors exceptionally delivered the contents. I am hooked on IT now!:-)

Very informative. Though i've been to related IT discussions, I've learned a ot here because of the different views shared by the instructors. Thank you Google. I would recommend this to others also. Good luck :)

By the fact that it's a self-contained course that includes so many aspects of computer Maintainance through interviews to customer service, I find it very useful because you gain several skills at the same time.

I really enjoyed this course! You will learn alot and if you run into a topic that you've previously learned about but didn't quite understand...this course will break it down to you to so that you do understand.

This course is very well laid out! If you are hungry for IT, this course will be exciting and will feed your hunger to learn! Labs were great, and the instructions made them easy to complete! Great Start! Next!

I came into the course with a little IT knowledge, but this course was so very informative and I learned so much more than I ever knew existed. I would recommend this course to anyone interested in an IT career.

A great course for laying down the foundation of IT Support. This goes over the fundamentals of hardware, software, networking, and more. Definitely recommended for those who are looking to pursue a career in IT.

This was one of the best courses I've taken so far here on Coursera. I'm really looking forward to the next ones. Good wishes to all the instructors, and the thanks to Google and Course for this wonderful course.

Thanks to this course is was able to refresh what I have learned before. and now I will continue what I have learned and move forward. Goal to work and learn from all entities, no matter the size or the problems.

This course helped a lot to learn about . It helped me to develpe my skills and technical knowlegde.

its been a great experiance in this course , hope i can take this in future whenever required and prove myself

It is a great course, especially for beginners in it or computer science it will give you an introduction to how the computer works underhood and learn about how the things which you use daily like internet work.

The course lectures are well presented and the material is at an appropriate pace for an introductory course. The instructors present the material in a manner that is structured and exciting to continue learning.

Marvelous course. I have learned so many terms and tips that will help me to start my journey in the tech industry again. I will never forget decimal to binary conversion. Now i know the secret how to convert it.