While a lot of the information seems easy, there is a lot of solid moments that make you aware of how much you simply do not know in tech. This is a great first step for everyone, beginner to advanced.

Great information for beginners and curious persons interested in the IT Field. Lots of information to introduce the concepts and brings those concepts into focus in a systematic way. Well done course!

Although I have experienced IT Support job before. However, I have learned many things in this course. That was useful. Even if you are IT Specialist, you can learn somethings. I recommend this course.

I really enjoyed learning the fundamentals of technical support. It has been exciting to better understand the Internet and how to help computer users. I appreciate the teachers that helped train me.

This course was amazing and very informative. I really enjoyed the course work and instructors in the Technical Support Fundamentals course. The instructional videos were very helpful and fun to watch.

It is definitely a great course to have a look on how an IT support works, Every instructors explained their respective parts in a good manner , which is really helpful if we want to dive into IT world

Great introduction to all the content, even I who have been around computers for a while and already knew a lot about the content learned new things in this course, I am excited to continue the program

This course really helped reinforce some basic skills I have previously learned, however in a fresh new way that was relatable for me and presented in a way that I could grasp and understand. Good job!

I am grateful for this course I have learned so much during this six week course I am now ready to conquer some more assignments and ready myself for a career in the IT dept. Thank you for this course.

This class has absolutely been very informational and insightful. I had a good general knowledge about IT, but this course broke it down for me to really understand how it all works and comes together.

amazing introduction to the world of IT, this won't be enough to start a career with no further education, but I'm glad I took this course as it has given me the confidence to pursue further IT courses

It's really awesome i learned all about how hardware, operating system, networking and software works in the IT Field now i know what the IT Support Specialist job is! That's really incredibly awesome!

from the beginning, I loved troubleshooting small problems in PC and phones which made me curious about this course and I really loved this course and also wanted to pursue the same thing in my future.

Everyone should do this course, regardless of their field of interest. This course covers basic and essential details about IT industry which every individual should know in today's world of computers.

Amazing initiative from Google. Recommended for anyone beginning an IT career or even the more experienced that want a fast update. Thanks Google and Coursera for the democratization of this knowledge.

Very informative and easy to understand for beginners like me. Kudos to the team who made this course possible and a very big thank you to all the instructors who share their time and knowledge to us.

Learn a lot about the IT Support Fundamentals. Especially the use of different softwares. How to build a computer. Something I always wanted to do and the fundamentals of good customer service in IT.

Such an interesting course. The course materials and videos are all easy to understand and explanatory.

I learnt a lot which would add value to my career, and I will make good use of this opportunity.

This is a great course. It is not the most difficult or even demanding one. However it gives you an idea about a lot of things in the IT support field. Was a good experience hope to learn some more.

There's a lot to cover, and this course does a great job breaking it all down into managable chunks. If you're looking to dive into learning more about IT, you could do much worse than starting here.

This was a great experience learning skills from different fields and from industry experts gives so much of satisfaction and knowledge which would be very helpful in Life.

Thankyou google and coursera

This course will be incredibly helpful as a first step for people, who want to know how the IT industry works and what stands behind the terms we heard a lot, but don't fully understand their meaning.

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his was a very fun course! I really enjoyed the style and pace of the information given. A lot of technical information was given while the course made it easy to take in and comprehend the material!

I really enjoyed everything about this course. I thought the exercises/quizzes were fair and the instructor showed me many things that will serve me well going forward. Great course, great instructor!

It was fantastic session. Strongly Re commanded even who knows the basic or advanced of IT system and support. I believe it surely add something to your knowledge. Labs are awesome. Thank you Google.