This is a great introduction into the IT support realm. If you aren't familiar with what IT or technology in general, this is a great 1st step. The classes are easy to follow along with & they keep your attention.

this is really help for the begginers in IT and Experienced as well to get the course certificate from coursera.

I really thankful to the Coursera for the help to make people competent in thier respective fileds ..

This covered the fundamentals so much better than i thought it would. While i was familiar with most things there was enough new topics or more in-depth topics that kept my attention through out the course. Noice!

A lot of appreciation to the whole team member of Google which has brought this course became fun, easy to follow and learn, a lot of examples and practices, and so on, that I could not list all one by one. Thanks

This course was fantastic and it has really done a great job of paving the way for evolving my knowledge base of the fundamentals of IT support. I'm excited to continue learning and becoming apart of the IT world!

I'm so glad that the people on your team have chosen to spend their time on something like this. It seems that it can make a huge difference for technicians and students around the world. Thank you and great work.

A solid introduction to Information Technology. A good refresher if you have some experience. Well worth going through all modules because if you are experienced you can do quickly and still learn something new.

Fun, Informative, engaging, yet challenging! The videos, online instructures, discussions, readings, quizzes and exams are easy to follow and allow for access to read again or watch again if you need a refresher.

Excellent introductory course to IT! Anyone with a technical background will breeze through this material! The course is also perfectly designed for a technologically illiterate person looking to gain new skills!

This system has been effective at allowing me to learn at my own pace. I took a break for a while but will surely use it more frequently now. Easy to learn the tools and begin the journey of enhancing your skills.

Its' a very great course I have learnt a lot from it. I'm challenged to practice and even research more on this Technical Support. I have enjoyed the course because it has touched some passion on technical in me.

This is the steppingstone to earning your stripes in the world of IT! It is by far the easiest if you find technology interesting, you put a lot of focus and determination into these courses and give it your all!

This teaching moment is very satisfying to me. I will never forget this time, and I have grateful feelings. I want to go forward with this knowledge. I get a lot of knowledge and experience from it. Thanks a lot.

Thank you so much for the Technical Support Fundamentals class. I learned a lot of basic computer information from it. I shared the knowledge with my family and we solved some of the computer problems together.

It was an awesome experience and I learnt alot of new thing about computer and how it works and helps human. How the internet works and how a establishment network is runned and troubleshoot and customer service

I recommend this course for anyone that would like to start in the IT field. It definitely give you the fundamentals education that you need before specializing in cyber security, admin, data science, and so on.

i am in a career change into tech and I loved taking this course to get a deeper knowledge of how a computer works. I am looking forward to completing more courses and get the skills to further my career in tech.

For people who dont have IT background it really gives an understanding on how IT works and for people who are in the IT and lost their passion it can ignite their love for IT again and pursue their dreams in IT.

For someone who has a 4 year degree in an unrelated field, this was a solid intro into an industry I knew essentially nothing about. Definitely excited to continue on with the other courses in this certification.

This course was a great introduction, however I think if there were more specific examples within the videos it would help those who are just beginning in the world of IT to have a clearer understanding of terms.

The best part of this course was the way it connects with students and whoever who is watching these videos. All the instructors seemed super friendly and I felt as if I was taking this in an offline environment.

This course was amazing! Incredibly informative, interesting and fun. I learned a lot about computer hardware, software, networking and so much more. Thank you to everyone that was involved in making this course.

Very comprehensive fundamental concepts of IT. Easy to follow and with lots of resources provided! All the resource speakers/ course instructors exceptionally delivered the contents. I am hooked on IT now!:-)

Very informative. Though i've been to related IT discussions, I've learned a ot here because of the different views shared by the instructors. Thank you Google. I would recommend this to others also. Good luck :)

By the fact that it's a self-contained course that includes so many aspects of computer Maintainance through interviews to customer service, I find it very useful because you gain several skills at the same time.