Super Quick! Introduction Level! Transferable College Credits! Only $39 per month! What more can you ask for? I finished in 2 weeks with zero prior experience. Even if I don't gain a new career, I was worth it.

For someone who has been in the IT field for 4 years now really enjoyed this course just touching up on things I feel that I have forgotten over the years since they slip through and or not used all that often.

This course is a solid and perfect start to dig the world of IT , completing the full track till the end was a beautiful journey , I'll go through the rest of courses till obtaining the professional certificate

As an introductory course - amazing! I've learned so much and my desire to learn more has only increased. I'm pushed to tap in more to my creative thinking and find solutions to things I'm new to, or unsure of.

Good tech course for beginners, Good base to start the career course and advance little bit more to land you in a good job.

Appreciate the efforts of google and coursera helping many in their career paths......

its all a great experience to learn online with such a good courses , i am happy that i got a platform to know more with the best teachers and all support to make me aware and get all the fundamental correctly.

Loved this course, Hope I would be able to finish this Professional certificate. And also hope to able to land a job. Interview skills were also included in midst. that may help. Hope we achieve best out of it.

If possible, add Russian subtitles and please remove the tests in the middle of the video or put them at the end of the video. Tests in the middle of lessons distract and sometimes break off the teacher’s words

Google's Technical Support Fundamentals allows accessible materials in engaging formats that take into account a beginner user. If you are a beginner wanting to learn more about IT, this is the place to start!

This was one of the largest eye openers to me in the field of IT . Although my field is nowhere related to IT I'll make it to the top for sure. Thank you so much Google for coming up with this awesome course!!!

I thoroughly enjoyed learning different processes throughout the course. Each segment of the course presented exciting challenges to me. This prompted curiosity and heightened interest in the course material.

It was an amazing course.The knowledge I gathered was priceless.Anyone who is interested in IT should take this course and I think everyone should have the knowledge provided by this course regarding IT field.

It's very amazing can be part of following this online course of basic technical support. The course was provided very clearly in a step-by-step way. It's totally helped me to advance to this particular matter.

"Byte" sized learning that is easy to understand and follow. Instructors are humorous and make the learning fun! Learned a lot from this course and can't wait to move on to the next one! Highly recommended!!

I had great prejudices against online trainings. this course was the turning point for me. Although my English wasn't very good, the course was great for me. I hope I enjoy the same pleasure in other trainings.

Very good introduction to IT in general. Even when used to use internet and different software it is good to get more info about how everything is put together all the way from hardware to software and networks

I have really enjoyed the course thus far. There have been so many things we've dived into that have given me a better understanding of things I knew just a little about. I'm anxious to begin the next session.

The collective teaching process could not have been better. I was so intimidated at first, but the tools used allowed me to get involved and do my best. So far. I really look forward to the next course. Thanks.

I am really happy, I feel wonderful that I was able to spend this course well, I learned a lot and added to my knowledge. Thank you to the team and professor of Coursera for providing me with this opportunity.

Great way to start, simple and still full of information. I really enjoyed this course and I can't wait to keep on learning more. The most amazing part is that this is a free course and the quality is mazing.

This course is very essential for anyone in the technical field, it build your confidence on your work because you undergo all the basic things that a techie needs to know. Am glad I took part in this course.

This course provides a good introductory primer for IT technical support fundamentals, introducing concepts, history, tools that IT professionals use, as well as the typical workflow of a support professional.

this course is really what you need to take the step and be an IT Support specialist it will help you step by step through all small things to all big complex material that you need to be IT support specialist

it was an amazing experience for me with wonderful instructors and good materials so detailed and easy to understand. now i can build my own computer and also assist others in a computer choice and maintenance

I'm rating this course 5 stars because it taught me some of the basic skills needed to excel as an IT Help Desk Technician. I look forward to taking the rest of the courses needed to complete this certificate!