Clear effective teaching about a subject that I am not very familiar with, but i have improved considerably. I imagine it will be to basic for some people , but for a beginner I am thoroughly impressed.

Great overview of the HW basics, that was easier to learn back in the 80s, 90s before everything bacame more integrated and we had to solve HW issues ourselves & we had to set up our own infra at home.

a very helpful platform where any one can get a chance to learn and enhance his or her skills as per the policy if someone is competent can get job . this is also an impressive way to deal with learners

Excellent, I am thankful that Google is providing this training at such a low cost! I got a lot of information and inspiration out of taking this course. I am truly grateful, thanks Google and Coursera.

I loved this Course, it was very helpful on giving out information to use at a easy pace. Fun and very helpful. This helped out so much on understanding the Technical Fundamentals in every way possible.

This course really helped me in improving my tech support skills. The trainors are great and the lessons are taught very well. Hope to finish another course in the future. Thank you Google and Coursera!

an amazing experience with this course journey. i learned a lot of technical skills that i really needed and i am looking forward to continue with the rest of courses of the IT professional certificate.

I learnt a lot from this course and it was empowering. This gave fundamentals a new meaning because no matter how much you do or do not know, you get something that you can build upon from this. Thanks.

This course had given me useful information on the Technical support for both Hardware and Software related issues, I highly recommend this to people who are new into IT and wants to purse this career.

The course is informative and quite easy. I learned how to assemble a computer, what is a shell and much more, how to write a resume and behave in an interview. Thanks for the initial knowledge in IT!!!

This is a really good course as a refresher or for someone who doesn't know much about computers but wants to learn more. It sets a good foundation of fundamentals that you need later in your IT career.

Well organized course. The quizzes, discussion prompts, and exercises as well as supplemental readings were not too advanced. They were challenging enough to test if I retained the information provided.

i am very satisfied with this online course and l believe anyone that takes the course seariously would or could become well equiped with sufficient knowledg to know how IT and computer in general works

This is the best beginners guide for IT and if someone is looking forward to refresh their knowledge in in basic IT and who also have basic knowledge in IT will be very thankful for learnig this course

I feel very happy to pass this course. not only explain each component in a simple way, but convey the functions of each component of the computer. that is what I feel quite satisfied with this course..

It is really helpful for people that want to get into the IT world with little or no knowledge. it covers all the basics and is explained in a simple way so you can better understand everything. 10/10!!

This course seems to be the best ever online course i have ever done. i say a big thank you to everyone that has made this day possible for me. i look forward to writing more professional certification.

It was a very informative and wonderful experience. The instructors were highly skilled and their approach was perfect. The course material was apt to my requirements. Thank you for the wonderful course

Great course! Really enjoyed it and I'm hungry for more. It was very informative but left lots of room for self exploration. Every single week I wanted to learn more and more about everything. Thank you

Un excelente curso introductorio a las diferentes áreas del Soporte Tecnológico, fácil de entender con sus explicaciones claras y las diferentes herramientas que te permiten practicar todo lo aprendido.

Amazing, amazing, amazing!!!. I loved the idea of keeping the videos very short and straight to the point. Please keep using the same style for your upcoming courses, and I will be the first to sign up.

This was very informative and educational. Even if you are not looking for a position in IT, you should take this course just to bridge the gap in the digital divide in this country. It wil be worth it.

Im delighted to know that i've successfully completed this course in short order and my technical skill are now way above my pay grade. Thanks again to Coursera and Google for giving me this experience.

This was a very useful course which refreshed my knowledge on few subjects which are directly related to my field and job. Thank you for giving me an opportunity to go through these informative modules.

I know understand basic fundamentals of IT support. The videos are very informative especially for someone like me who is just getting started in IT. Very fun way to learn. Excited to continue learning!