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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
152,397 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

KD

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I am having issues with the Qwik Lab and can not get a response so I can finish the course.please can someone help me as now for what ever reason when I tried to figure out what to do now I am blocked

JB

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I enjoyed all the presenters of the videos, they really took their time to get me involved and explained all the content clearly. I also enjoyed the videos that talked about current and future trends.

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3926 - 3950 of 10,000 Reviews for Technical Support Fundamentals

By Tebogo L L M

Aug 9, 2020

It is a "technical curse" you need to avail yourself of to learn. The structure is suited to make a student learn from a novice level to semi-professional. I love it xoxo

By Ricardo S

Jul 19, 2020

I'm so grateful for the opportunity to learn more about IT technical support! I can't wait to continue this journey! Thank you for all the people involved in this course!

By Katherin J

Jul 5, 2020

One of the interesting course I have ever done in Coursera. I thank Google for providing such an amazing course .And I thank coursera for helping us to reach this course.

By Maritza O

Jun 20, 2020

This course changed my professional life. I have learned new things in networking area, software and hardware. I can say this is one of the best courses I have ever done

By Ryan P

May 4, 2020

Interesting, informative and overall a good introduction to tech support. It has encouraged me at every step to keep going and keep studying, which is great. Thank you.

By Charlene K

Apr 15, 2020

Although I have been doing a lot of this stuff by learning from friends, it is nice to have some formal instruction to add context and background to understand it better.

By Leandro F

Mar 29, 2020

Curso muito bom, superou minhas expectativas, com ele consegui ter uma visão bem mais clara de como é trabalhar com suporte em TI e me inspirou a aprender cada vez mais !

By Deleted A

Mar 25, 2020

Absolutely awesome! I am actually very surprised at how much new information I learned! The acronyms sure beat me up though in Week 4! But I got it! haha Ready for more!

By Yvette B

Jan 30, 2020

Wow,I really enjoyed this course. It has really opened my eyes to the different departments in IT. This is a very user-friendly and knowledgeable course that you’ve made.

By Charles A

Oct 17, 2019

I went to college to learn some of these basics and this training course is hands down a solid introduction to IT support. I highly recommend this to anyone starting out.

By Amil M

Sep 17, 2019

Fantastic Course and many things that I was able to learn and not only by listening to the videos and reading but also with the interactive course details it was a blast.

By Marwan M A A

Jun 13, 2019

It was a great learning experience to learn IT by Google, I hope that opens a door to be able to participate and work as people needs tangible and advance learning skill.

By Fernando

Mar 12, 2018

Great course overall. I really enjoyed all the process of learning with this course. I found my passion with this course and I'm looking forward to start the next course.

By Matthew N

Mar 5, 2018

This was such a great learning experience. I am very glad I had the opportunity to take this course and learn as much as I did. I would recommend this course to a friend.

By Wendell R S S

Jun 30, 2023

Ótimo, excelente, maravilhoso. Superou minhas expectativas e será de grande valia para minha trajetória profissional.

Sou grato pela oportunidade, parabéns a toda equipe.

By John S

Jun 30, 2023

Great course for basics in the IT field. I have a lot of experience and it was easy to make my way through things I already knew while relearning things I had forgotten.

By Hung N D

May 15, 2023

by learn this course, i know more about computer than i have, this is all basic about computer i need, thank google bring this course to me, i will finish another course

By Ava S T

May 14, 2023

Course 1 was easy to follow where I had minimal problems understanding the material. I loved that I could go back and listen at my need if I wanted to revisit a concept.

By Emmanuel C

May 6, 2023

I appreciate this course because I have learnt to much and I like to continue learning more thing in the next courses.

Thanks for your effort in make this course.

Gracias.

By Joshua D

Feb 22, 2023

Very easy to understand and chock full of useful information, I could see just about anyone taking this course and learning the basic skills of IT. Well worth the money.

By Shedrack I

Jan 19, 2023

This course is an eye opener to major skills in IT. I learned new terminologies and skills doing this course, I hope to further more on the entire specialization. Thanks

By Ikbel K

Nov 22, 2022

Thank you google and all teachers for this great course.

I wish I can learn more from you and I assure will use this certificate to help people solve technology problems.

By Kevin

Nov 15, 2022

The course provides a very broad overview of what tech support is all about. I'd recommend this if you are just starting out in technology or even as a refresher course.

By tahir k

Sep 29, 2022

It is a very awesome course to learn new things related to IT and do some practical tasks and some awesome quizzes which enhance your skills it's very for beginners ...

By Henrietta I O

Jun 1, 2022

Technical support fundamental was an excellent course, i learnt a whole lot and set to put into pratice what i have learnt. Thank you so much for this great opportunity.