The course was incredibly helpful as it has been awhile since I researched my IT fundamentals. I'm looking forward to seeing what the rest of the program has to offer.

Excellent introductory course covering a variety of topics. There is enough information presented that I am interested in continuing with the remainder of the courses.

Obrigado Google e Coursera por proporcionar essa oportunidade de levar a educação a tantas pessoas que buscam realizar seus sonhos . E este é só o inicio da caminhada!

The journey of this course is very effective, I never saw an online course this simple and effective. I really want to thanks to all instructors who give me knowledge.

I had a wonderful experience with the course. The lessons were well understood and I feel confident that I will be able to perform the skills expected of me in my job.

This was a wonderful course. I learned many basic skills and deeper skills. I would recommend this course to those who are starting out with their tech support careers

This course gave my brain a nice workout. Navigating Linux was a challenge, but I learned to overcome these difficulties. I look forward to the next set of challenges.

I learnt so much from this course, and I love all the instructors especially Cindy Quach. I highly recommend this course to anyone who wants to take up a career in IT.

I have learned a lot about the IT field even though it is basic from binary and to using the os linux. I'm very interested in the field and the options that it brings.

excellent course but the hands-on labs are buggies and even if I did it correctly still failed or got 50% and had to do it several times before it recorded accurately.

Great introduction. Got me started on my new path to a career in IT. Once I obtain this Certification I'm applying to DePaul to enroll in the online IT degree program.

Great introductory course. A little bit slow paced, but I imagine that is intentional as to ease people that are mostly unfamiliar with these concepts into the course.

This course was a great introduction to IT fundamentals. It was straightforward with prompts to revisit material and helpful resources to add to the video instruction.

Hello everyone This course was amazing in so many area, well organizes with a lot of great information inside the word of Technical support fundamentals .Thank you

The course does a good job of going over the fundamentals. It lays a great foundation to build on for those that are wanting to continue onto more advanced IT courses.

For someone who does not know anything except browsing the web and email, i was able to understand what was being taught. Thank you for making it so anyone can learn.

Very informative course with a lot of basic information on IT to prepare you for the other four courses in the Google IT Support Certificate program. Would recommend.

It was an amazing experience learning new things in the IT world is such an amazing model in this industry im 21 years old and i hope too make IT an everyday thing :)

I have learnt a lot from taking this course. I like the fact it was encompassing and detailed in some way and it has definitely sprouted interest to go further in IT.

Great course covered the basics as well as some in depth things. Really prepares you for the other courses offered. Loved all the history of computers and networking.

I found this a great introduction to IT. If you are a beginner and completely know nothing to just wanting to brush up on some things this is a great course to take.

I loved this program, it was innovative, and driven. I especially like that it makes you think and then use what you have learned in quizzes and hands-on simulations.

This course is definitely like the definition of the computer and the introduction of the IT field. The way content is designed and the way it's delivered is awesome.

I thoroughly enjoyed this course and am looking forward to the next course out of the series. I was able to learn a lot throughout the Technical Support Fundamentals.

I've enjoyed this class. The information was clear, concise and presented in a very practical way. I definitely have a great foundation to persue new opportunites.