The videos make it very easy to follow and understand, the content is exciting and not dry. Having different instructors also keeps each section new and interesting.

A great way of teaching. I felt like it was easy to grasp the information. Kevin made it easy to understand and use easy language with excitement to keep me engaged.

This course was very informative. It helped me to understand areas of the internet, the computer, software, and customer service that I didn't understand completely.

Solid course for an introduction. Nicely paced and easily digestible for even the busiest people. I found the motivational interview videos to be very encouraging.

I feel so much better after completing this first module. I learned a lot of things that I had been wondering for years. These courses are the bees knees, ya dig.

Very good introduction to the world of information technology. I learnt about the computer hardware and software, the internet, troubleshooting and customer service

I was looking for a certificate that could provide me not only a job, but a new career! Technology will open many doors and this course was very important for that!

Thanks Coursera and Google for approving me and i have been learning many things and getting certificate of Technical Support Fundamentals is something big for me,,

The Technical Support Fundamentals Course was very informative for a beginner like myself. It gave me a clear rundown of the basics of computer systems and IT role.

I really enjoyed this course. Being someone who hasn't had much experience with computers, this introduction has given me the confidence to seek out more knowledge.

Very well done course, learned stuff i didn't know about computers before and i feel like i have a better grip on customer service along with basic computer skills.

The way Google has this course set up is amazing. The self-paced and not all crammed in one video makes it easier to digest the knowledge and helps anyone succeeds.

This course is a good beginner course on the track to becoming an IT Support Specialist. I would recommend this course to anyone looking to start t=in the IT field.

This course is absolutely fantastic, everything about it from the design, to the lectures all speak volumes, great work it it up, many will benefit in so many ways.

loved it, very great introduction on fundamentals and very captivating, really happy to continue courses to get certified and pursue a job in information technology

Great course! Received some really good information on fundamentals of computers and information technology and I really feel like I'm going in the right direction!

I have learned a lot of skills in solving various problems. And learned about computers It also learned how we should have to solve problems for our customers well.

This has been such a wonderful experience. I am so happy that this program was created and designed for people like me who are interested in making a career change.

Very informative, doesn't force you to learn things that you may already know, and allows you to move at your own pace. Everything I would want from a first course.

I really appreciated this course. I learned so much more than I originally knew, and this course gave me more confidence to explore more challenging subjects in IT.

the course is so cool to learn!! the instructor explains clearly the content and they also motivate student which make the student love the course. thanks to Google

Very informative. Covered a broad range of issues and topics that would help me build on what I know and what I wanted to learn. A great introduction to IT support.

For Beginners its great way to start with this course.specially those have interest in IT ,but don't have much knowledge have clear their doubts and myth about IT.

Thanks for such informative course. I will definitely recommend this course to someone who want to learn IT support from scratch. All the best ! Keep Learning ! :-)

It's a very good course. Learnt the basics of IT and all the course structure well organized. Explaining and the instruction are very clear. Got a lot of knowledge