This is an excellent opportunity for everyone who just started their career as a technical support specialist/ IT first level support engineer.

Thanks Google and Coursera for facilitating this course.

Great course. The fundamentals that you learn in this course are comprehensive and will give what I think is a great foundation to stand upon for the next courses in your program. Good luck everyone!

A very good overview of key elements of personal computers and networking in the age of the internet. Truly starts from the basics of the 1's and 0's of the binary world and how computers "compute".

As an IT specialist, I wanted to make sure I had the basics down. I was able to get through this course very quickly, but this course is really good at starting from scratch and building upon itself.

The course is very inforamtive and well-organized and it is presented in a good way suitable for the beginners. However, I did not like the quiz labs because they always make my screen stop working .

This is a broad overview of the I.T. Support job requirements taught by super-qualified and effective teachers from google. The course work is challenging but approachable. I'd recommend it highly.

A great high-level overview of Computer Networks and Networks. Paced just right, and plenty of good information. Not an in-depth course, but accessible to those wanting an introduction to networking.

Very effective course. It's drafted in such a way that everyone understands it quickly. Thanks to the mentors for such a marvelous effort. Keep rocking so the very best . Kudos for your efforts team.

This was fun. I thought parts of it got a little more detailed without providing underlying information or didn't get into enough information but I understand that this is the introduction to it all.

give you a good brief of IT fundamentals, though there are some parts that are not really beginner-friendly, I have to work with chat gpt to break down some of the things that was vaguely explained

Thank you so much for teaching me a lot of useful lesson about computer. I'm really passionate by instructors and their stories. They help me step into the progress to push myself learning everyday.

It's been a great journey with all the Instructors. They guide us very easily towards the course . Thank You, Coursera for this platform we will be very helpful to you in the long run of our career.

It wasa nice refresher in my case; however, two of the tests were completely in Russian and the screen was clearly trying to have me install a hard drive into what is definitively a video card slot

This course is full of a lot of information. I wish there were even more practical projects to do. I love any opportunities for hands on application. I did find the network section very challenging.

I learned a lot of new things by taking this course. Although I am in the field of IT support for almost more than 9 years but didn't know the very basic things that have been taught in this course.

I like the teaching antics and most of all being able to learn from home. I enjoy what I learned in the first course and am looking forward to progress my learning skills in further courses to come.

This course is very well made and as an Tech Support myself I still found some interesting new things here. I believe everyone should finish a couse like this, even if they don't want to work in IT.

This course is a whole is a new way of getting knowledge and advance our IT career in Google. I personally appreciate this course and recommend this course to others and easily hired by the google.

an amazing course for techncal support role in IT ,its help me understanding the fundamental structures of system.very easy to understand& many are self explanatory.thanks for offering this course.

This course was a great first step into my interest of the world of information technology. I am very honored to be a part of this course and grateful to have been afforded the opportunity to do so.

I took the course with very little knowledge of IT or computer basics in generally. But have always had an interest in learning and to see if any future career possibilities . mission accomplished !

I entered IT college. after this course i discovered myself today i love IT i am curious i like learning, solving problems, helping people, i need a job. I am grateful to the course, I recommend it.

It's a great experience to me, its awesome that my lecturer are from google., I learn a lot from binary,networking,assembling computers,installation of OS and software for window and linux.

Thank you

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It was amazing!!!! ;

I will definitely continue to the next course. I gained a lot of interesting information. ;

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I stopped studying for the A+ to start with this intro and it was worth it. I picked up more than I did while I was reading and the way things were said made an impact on what I retained. Amazing!