AH
Oct 3, 2018
Starting from scratch, I feel like I've gained a great basic understanding of IT support. It was informative, and it has motivated me and left me hungry for more. I am pumped to start the next course!
JC
Mar 11, 2024
Very informative and easy to understand for beginners like me. Kudos to the team who made this course possible and a very big thank you to all the instructors who share their time and knowledge to us.
By Manish K
•Apr 9, 2020
I love it and gain knowledge. I thank Google and Coursera for giving me this course. It is the best course I have not seen yet.
Thank You Google and Coursera!
By Sushrut S
•Feb 24, 2020
The course was amazing ! I learnt some new aspects of IT in this course. Looking forward to complete all the courses and expecting to work with Google soon !
By David M G
•Jan 17, 2020
This is a great course for someone who's just starting their career in IT.
Wish this could have been available when I was starting my career a few years ago.
By Jason M K
•Jan 4, 2020
It's a good, short, and quick introduction to tech. support and the rest of the courses to be taken to earn a certificate for Google IT Support Professional.
By Yu Z (
•Nov 27, 2019
What inspired me most is week 6's course, really made me thinking of my interaction skill with my co-workers, my users, even my friends and families! Thanks!
By Jacob L
•Nov 24, 2019
Great start to this program! I already knew a lot of this information, but it was a good refresher course and it made me excited to continue on this journey.
By Allison R
•Oct 25, 2019
Amazing! Gives you a great base understanding of what the IT support area has to offer. From the history of computers, to best practices of customer service.
By Anjel I S
•Sep 11, 2019
Good explanations of basic fundamentals that we easy to follow. It both reinforced what I already knew and schooled me on things I thought I knew but didn't.
By Scott M B
•May 16, 2019
I felt that this course was presented in a easy to learn manor at a good pace to keep it moving and I was able to stop and take additional notes as I needed.
By Erhizee A
•Mar 13, 2019
An interesting and useful experience. a great place to start and grow in the industry. Compliments to all involved in putting the course together. Well done!
By Jose G
•Sep 25, 2018
A good quick course. If you already have some knowledge of computers you will breeze by, but at the same time you will learn something new. Great experience.
By Glenn F
•Jun 14, 2018
I have really enjoyed this course! This course does a good job of starting you off on the fundamentals. If you know nothing about IT this is a great starter.
By Chuck R
•Mar 9, 2018
I really enjoyed taking this class. The way you broke down the secession made it easy for me to understand. Looking forward to the next part of this program.
By Sharon H
•Feb 9, 2018
I really liked it but the course platform stalled. I could not do anything else for a long time so I quit for a couple of weeks because it would not clear. I
By Mayara S C
•Jun 17, 2024
Excelente curso e metodologia! Estou indo para meu segundo curso em especializacao em Suporte e muito animada com tudo que a plataforma tem me proporcionado
By Nate F
•Apr 25, 2023
Enjoyable, makes it basic enough for anyone to learn, but still gives really good information and shows examples of how to do things they are teaching about
By Muhammad K A B Z
•Feb 12, 2023
I happy to end this cert within 1 week and i am glad that i have a lot of knowledge in troubleshooting and solving problem method. Thanks again to Coursera.
By Lorenzo D
•Jan 18, 2023
This course gives you highlights to be inspired on vast avenue of Computer building to innovation. Thank you Course Content Creators. Keep up the good work.
By Odafe J A
•Jan 1, 2023
I enjoyed every bit of this course.
It refreshed every aspect of my learning, and also improved my knowledge. the materials and notes are a great reference.
By Moazan Z
•Dec 9, 2022
thank you google for giving me this opportunity to complete this course. this course helps me alot . and I hope this certificate will help me with my resume
By Barnard M
•Nov 2, 2022
Informative. On a level that most could grasp easily. I liked that I could go to the tests directly in areas where I was already familiar with the content
By Chukwuebuka O
•Sep 25, 2022
The course takes a hands on approach and a relatable teaching technique. The learner videos always provide motivations for the moments when I doubt myself.
By Raul M
•May 14, 2022
Great course and instructors, the material really helps to study for the A+ and some of Security+ essentials, would reccomeend to anyone starting out in IT.
By Thalyta C
•Apr 30, 2022
In this course, you'll be introduced to the world of IT by passionate professionals. It's fascinating and very well structured. Thanks for this opportunity.
By Bright K
•Apr 8, 2022
This is a great course. As promised, it teaches all the fundamentals of IT. Not just that, the concepts are clearly expalined, thus very easy to understand.