I only knew how to power on my laptop before this course. I have learned so much and your videos are so informative. Thank you from the bottom of my heart for what you guys all do.

It was ALOT easier than i expected but it is only the beginner level of tech support. Most of the things here i already knew off of personal experience and classes taken in school

Everything is very welled explained with great detail. I love the Technical Support Fundementals course and I would highly reccommend it to anyone wanting to get into the IT world.

This course has motivated me to high heights. it has all the fundaments of IT and now am pursuing my Bachelors of Science in computer science. Thank you Google, Thank you Coursera!

Great Course!

All fundamentals of IT are briefly described in this course.

Great start for newbies who want to start their career in the IT field or want to upgrade their knowledge.

A complete course from IT support solution. Full of knowledge and practical.

I have very happy to take this course as it is helping me to have extra skill set for Technical Support.

A very important course that takes you back to the basics. I have some knowledge of Python and this course comforts the basement of someone wanting to venture more in the IT world.

i have enjoyed learning new informations in IT and i want to thanks all my teachers in this course and google and coursera for giving me the chance to enter the technology field .

This was a great overview of the fundamentals. I wish it would of dug a little deeper into the hardware side. I notice when it comes to comptia tests, I'm lacking on the hardware.

What a phenomenal program for anyone who is new to IT. I recommend this course to anyone trying to brush up on some basic IT skills or if you are looking to get into the IT field.

This should be called Tech Support Fundamentals for Dummies! Very easy to understand and navigate for a first timer like me! Loved it, can't wait for the next course in the series!

This course was very engaging and fun! I found it to be just the right amount of difficulty for a beginner and a novice like me. Thank you so much for offering this great course.

This course was very well maintained, thought out and put together. The instructors were very clear and well spoken on their topics. The information was helpful and easy to follow.

I was hesitant and scared in venturing in technology but this course has just made it easier for me to make my first steps in learning what it takes to be an IT Support Specialist.

Thanks for the opportunity to learn, in this course I learned and developed in a unique way. The teachers were excellent and opened my mind to new opportunities and new challenges.

This was a great course for fundamentals I am already recommending it to many friends and even family members! Thank you so much for compiling this information so anyone can learn!

The course is fun to learn. Instructors were highly qualified and made things super easy to learn and understand. I look forward to finishing all the other courses in this program.

A fantastic course that gets to the core fundamentals of IT showing it's complexities, but also breaking down that complexity into something that is easy for the learner to digest.

The course was very interactive; so many interesting hands-on lab stuff; I really loved the way presented and articulated. thanks, team for the interesting content and activities.

An excellent course to get a well based understanding of how does things work and why and to introduce you to a complete world of technology where exists a lot of options to learn.

I really enjoyed this course. I am exciting about figuring out the next course to help me narrow down the area I would like to specialize in. Thank you so much for the opportunity!

This course has been wonderful, computer language is now well understood by me, i know how to convert decimal numbers to binary numbers. thank you coursera

Amaechi Chinedu Onyemuche

This course was surprisingly informative and I wish to advance myself into deeper fundamentals, specifically networking as that is my passion. Hope there is more content out there.

pretty awesome course, the best part of the course for me was the troubleshooting section and customer service, as it will help me to deal with people and computer issue very well

Highly recommended to begin your journey in IT. A great refresher on many subjects along with many new things learned. I enjoyed the instructors and the tools provided in the labs.