That was an awesome journey I must say, the course is well explained, taught. I had fun learning something new. Thank you for everything and my respect to those awesome teachers.

as an introduction to IT support specialist, this course was a refresher for past learning and also shed light into what are the roles and responsibility of IT Support Specialist

This course compiled a ton of information that kept me on my toes to wanting to know more and provided me a greater knowledge of the IT world that I've always been curious about.

I think that this course should be taught in grade schools everywhere. This course is full of so much beneficial information to anyone who has or uses a computer or the internet.

As I'm a computer engineer student, I know most of the course, but I thought it was very thorough, perfectly explained and in general a great course. I would highly recommend it.

This is a great intro to what we will be learning in the next courses. If you get stuck on a certain topic, its easy to go back and read your note or even watch the lesson again.

Curso perfeito, tanto para o começo da carreira, como para quem já é da área, recomendo a todos. Ferramentas interativas e exemplos muito bons. Obrigado ao Coursera e o Google <3

A pretty good course for learning Tech Support Fundamentals. Many things to learn for someone just getting into it. I really liked the part about the importance of communication.

So far I have enjoyed the videos. I was afraid that they might be boring and not hold my attention, but they were the complete opposite! I can't wait to move forward with this.

Best and best course but unfortunately i am poor and i can not pay for this best course i request to coursera team please make financial aid for me i will thankful of you. Thanks

For those people who are very new to IT and may know very little about IT support. I recommend this course. It's a great way to familiarize yourself with IT and its fundamentals.

Broken down into such easily understandable bytes (insert eye roll) of information for the newbie and not tech savvy to grasp, HIGHLY RECOMMENDED, makes me believe I can do this!

The course is a nice introduction to the wonderful world of IT. It helps you built both professional and personal skills. One of the best online courses i have completed so far.

Very good course for those wanting a start into IT Support. As i have worked in IT support in the past, I completed the course (which watching all videos) in 5 hours (roughly).

Every google course is well-crafted by educationists and handled by experts in the field. I am impressed by the way concepts were explained and I'm pretty certain they'll stick.

the course introduces one to the vast Field of IT in a manner that is both engaging and Educative. I would Recommend it for anyone who hopes or aspires to pursue a career in IT.

It has been a very exciting learning journey for two weeks. I loved the content and the deliverers . Igreat knowledge acquired at the right time when am working as an IT intern.

learning the basics of IT feel great like your mind is getting warm up for something huge (and indeed it huge just the steps, materials and hands up amplified you to learn more)

I really enjoyed Technical Support Fundamentals, the quizzes were a bit challenging but it was an awesome challenge...THANKS TO COURSERA AND GOOGLE FOR THIS AMAZING OPPORTUNITY!

It was great course and I learnt a lot of things. As more people are using Windows and not familiar with Linux, so in this courser there should be a little more detail about it.

Excellent course! Provides a great overview of the IT field and all the different areas of learning. It truly makes me excited to continue the journey and pursue a career in IT.

The course was very interesting and simple to understand. The instructors were audible enough and I enjoyed listening to their career stories.

Finally, this course is top-notch.

Fully satisfied ! Excellent course , got great knowledge about tech fundamental ...hardware, OS, software , networking & best tutors and I would highly recommend this course

That was a quite impressive experience for me . I would like to thank every one who is the part of this course you guys are amazing you just changed the view toward IT and work.

100% recommended for all new comers to IT, it will give a solid basic understanding of the computer foundations which will make your life a lot easier with higher level courses.