An excellent foundation and introduction to the IT industry. Course is laid out in a logical step-by-step manner. Instructors explain the material in easy-to-understand terms.

I would recommend this course to anyone looking to start a career in IT. It will help expand your knowledge on the various aspects of IT and help naviagate your career path.

Enjoyed this course! Dove deep into the internal aspects of computers and learned how to effectively help clients offering the best support. Cannot wait to continue learning!

I went form knowing absolutely nothing about computers to how they work inside and out. I recommend this course to everyone. Technology doesn't have to be a mystery. Dive in!

very good to understand the basics of how computers work and practice what you have learned, if you already know about it, it helps you to remember and understand new things.

Thank you for this learning platform. This is is the best IT support course I have taken in my life time. Excellent course materials, professional instructors and assessment.

It was an excellent course. Thank you very much to everyone who contributed. I would also like to thank the teams who approved my financial aid. I learned many useful topics.

It truly amazes me that Google had put this together to help people like me pursue a further career. This course was very explanatory for people who have no experience in IT.

It covered the basics. But it would've been nicer if it was more in-depth. Anyway, I'm very grateful to have this course for free. Thanks to Coursera's Financial Aid program!

Me encantó la parte de atención al cliente, muchas veces las empresas no se preocupan en esa parte y solo te mandan a la parte de asistencia técnica sin habilidades sociales.

I really like the short videos which kept me engage. Having someone explain and teach the course who are actually in the industry made it even more engaging and trustworthy.

Interesting stuff. I'm not sure I'd feel comfortable applying for a job as an IT support technician after this course alone, but I think it'll be good for what I want it for.

I knew that completing my "Technical Support Fundamentals" course would allow me the opportunity to start a new career. Thanks Coursera and Google to give me the opportunity.

Its Really Nice Course and its Cover A good hits and Start from Begging For Any one Love to enter IT Filed

Thanks And i will Go to Another One :)

thanks All And GOod Luck All

Very good. I loved this course. It has the right amount of content for a beginner without getting too overwhelming. Thanks for the opportunity and for all information shared.

I really enjoyed doing this course. I am very glad that a friend of mine sent me the link to register for it. The instructors were good in imparting knowledge. Kudos to them!

I've wanted to learn more about how computers work and this course has been very interesting. It's touched on each part of the computer world and makes me want to learn more.

Awesome course! Good thing to start if you're not fluent in the field. Very friendly on those whose starting out and covered all the basics you needed. On to the next course!

The content is presented in a way that's very easy to follow so even if you have no prior knowledge of one or more subjects you won't feel as though you're in over your head.

I never knew IT support was so much entailed. The course is rich packed with real world examples which makes everyone who takes this course job market ready. Thank you Google

This course was a great introduction into IT. It covers a broad range of subjects that draws you in and makes you want to learn more. I'm so excited to start the next course.

A really great course that covers the basics of IT and helps gives you the tools that you would need if you don't understand something so that it makes a lot of sense to you.

I really liked this course. I has touched all the aspects of IT support job and is able to help all the aspiring individual to identify what they are best at and go after it.

Its been an immensely insightful as well as interesting course. The instructors have been really great. I would ,without any second thoughts, jump into the next installment .

The fundamentals explained in a way that kept me engaged for hours. The Google good quality that I expected. Definitely going to start course 2 of this Google Specialization.