Great course content on the background knowledge and information that I will need in the future. I was able to learn and clarify many concepts that I only vaguely understood.

I'm just starting my path to a new career and I'm very excited about technology and this IT Support course

was exciting, fun, and informative! Look forward to the next course!

Its actually Good. The students who want to be in field of Tech support should definitely take this course. it will enhance their skill to next level and will help to get job

superb course for an student whois from non IT background they had explained a lot and am so happy in ending up this course with much knowledge . Thanks a lot for all tutour

Este es el curso inicial....te explican paso a paso como debes manejarr la plataforma y todos son super agradables en enseñar y contarnos sus experiencias...muchas gracias...

The concepts are very clear to understand than our institution instructors's talks. That was a great course to understand about pc, internet, etc and how they work very well.

Very information and easy to follow. The only downfall I had was trying to run mobile and respond to the discussions, I'd receive an error. Can't wait to finish the course!

This course covered all of the fundamentals that I've seen in the field. It was a good overview of the subjects that need to be studied in order to succeed in an IT position.

I perfectly structured my basic knowledge of information technology, computer technology and got acquainted with the initial skills of IT support. Great course for beginners.

Very thorough and easy to follow. Going at my own pace allows me the flexibility to work my day job and attend to my family matters. This is a very good learning experience.

Super interesting and has helped me enormously to fill in some of the gaps in my knowledge about IT. Well-presented, well-explained and good practical examples. Great course.

I really enjoyed this course, I have some unofficial experience through a lifelong love of tech so even though I was able to finish it faster than prescribed I learned a lot!

It was very interesting and fantastic to learn on coursera. Google managed and created the course very professionally. I have learnt so many thing from this course. Loved it!

Great content, and awesome hands on work really helps people like me that don't learn well with just reading about things I have to do them and that really helped. Thank you.

Easy to understand and the lessons are fun! Im a teacher and I think whoever design this class was probably a teacher too because this course is good for all type of learners

Clear, concise, split up into manageable bits. I never felt overloaded with information and the teachers all speak very clearly. I learnt a lot and am happy with this course!

I enjoyed the pace and how the lessons were presented in a concise and engaging way. Ive learned more in this first 6 weeks then a i have in some college university courses.

Great crash course on the fundamentals of Technical Support. I found most of the knowledge for myself was review, though it helped increase my confidence in my own knowledge.

It was indeed an interesting session with all the instructors. They communicated effectively and made the course easy to understand. Thank you all for your time and efforts.

Excellent Course but they want to teach us more details this is enough but some of them needed detailed learning to understand. So please give here onwards explicit teaching

Teaches you a ton of info you need to know when looking to enter the IT sector, though some of the less computer savy may find this course a bit hard to understand at first.

A fantastic course that will help you to learn IT support fundementals. Videos are informative and the labs give you great hands on experience with common support scenarios.

Great start to the world of IT Technical Support world. The course contained a host of topics that kept me locked in and excited about. I'm looking forward to learning more.

This course is incredible and a great way to refresh your knowledge if you have not done IT in awhile. And great for those that are interested, Not too much, not too little.

thank you for all the material that has been given here, I learned a lot about many things and added my insight and knowledge, hopefully it can be used in the world of work.