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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
152,397 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

KD

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I am having issues with the Qwik Lab and can not get a response so I can finish the course.please can someone help me as now for what ever reason when I tried to figure out what to do now I am blocked

JB

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I enjoyed all the presenters of the videos, they really took their time to get me involved and explained all the content clearly. I also enjoyed the videos that talked about current and future trends.

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4301 - 4325 of 10,000 Reviews for Technical Support Fundamentals

By LUIS A G E

Jul 2, 2022

Excelente programa, excelentes metodos de enseñanzas y que manera de enseñar! impresionado con todo lo aprendido en tan poco tiempo y de una manera tan practica!

By subhasish m

Jun 13, 2022

it is a well stractured productive course where i get to know a lot of details about IT and IT support.

thank you so much for the awesome experiance through this.

By Doi 6 ( D X

May 1, 2022

Good course Google, I really like it a lot it help me to know a basic things about computer that I don't really know like history of computer, buding up pc, ect.

By Felipe L d N

Aug 2, 2021

Uma experiencia muita valida demostrando muitas coisas do dia-a-dia fiquei muito feliz por relizar esse curso e estou animado pelas proximas fases! Recomendo!!!

By Karen G

Jun 6, 2021

Everything is broken down into very digestible peices. Greater concepts which we will learn are hinted upon, and a great foundation for future courses is built.

By Nico P

May 18, 2021

While I had some decent knowledge on technical support, from customer service to computer hardware, this course was an excellent introduction to the world of IT.

By Beth88

May 7, 2021

I was a little skeptical first, partly due to my age as an older student. Now I am starting to feel very confident in possibly even moving towards Cybersecurity.

By Luke D

May 7, 2021

An excellent base-level of knowledge for those who want to get into I.T. support but haven't necessarily learnt anything about it in school or in their own time.

By Andres M

Mar 16, 2021

Es muy importante darte cuenta que no todo es netamente tecnico, la parte de las relaciones interpersonales son vitales para nuestra vida, gracias por este curso

By Sean M C S

Feb 28, 2021

This was really good course. I love the fact it covered more than the average test. I would recommend this as the standard for anyone interested in the IT field.

By andrea l

Feb 18, 2021

I really enjoyed this segment of the program! It taught me much of the history and engineering side of computers that I have always wanted to have knowledge of!

By Anish S

Feb 5, 2021

This course really opens the gate where we can dive more deeper. Very interesting and important courses are included. I am definitely moving forward for new one.

By Sofia C

Nov 20, 2020

It was great learning about IT; there is so much to the technology field I wasn't aware of. I am excited to keep learning more about the complexity of computers.

By Héctor M C T

Nov 3, 2020

Excelente curso, definitivamente el mejor que he tenido la oportunidad de cursar, los instructores. la plataforma y los examenes alineados al objetivo del curso.

By Josué E V V

Oct 13, 2020

Es el prmer curso introductorio, y de verdad deja un buen sabor de boca, es bastante completo y es perfecto para alguien que empieza en el mundo de la tecnología

By Dhimitrios S

Oct 4, 2020

The best course in order to get the idea of how computer works. All the instructors where amazing and i am ready to continue learning even more about this field.

By Padma V

Sep 27, 2020

I like this course because its very informative and gives the confidence to learn more about the technology industry and especially for a home maker like myself.

By Johanna K

Aug 25, 2020

It is an excellent course, the contents were explained with details, and they were easy to understand and to follow. I really like it, Thank you! Johanna Kelln

By Sarah H

Aug 16, 2020

These classes were easy to learn from and a joy to learn from. There were times where it felt harder then others but the flow of the classes made it also easier.

By Nina P

Aug 6, 2020

This course is well set and easy to follow. I like the short videos. They are entertaining and not boring at all. The lads are very well explained and fun to do.

By Jose K T

Jul 20, 2020

This is a good course which tells about all the fundamentals of computer , network, OS, troubleshooting etc . It's is quite simple and understanding. I loved it.

By KIRSTIN A J

Jul 6, 2020

Thank you to Google for employing a diverse cast of instructors. This course had some easy and some very challenging content and I look forward to diving deeper.

By Pratul K D

Jun 22, 2020

As a beginner I really enjoyed this course and going to continue these courses that will help me to gain the knowledge of IT and will explore my mind towards IT.

By Philip S

May 4, 2020

Fantastic intro to IT. The first course did an excellent job of giving me info and preparing me to learn more, without overwhelming. Looking forward to the rest!

By Donald Y

Apr 13, 2020

Great course! I think anyone could benefit from taking this course, wether your goal is a career in the field or just navigating the modern world of technology.